Specimen Prep Lab Tech I — Data Entry Pro

QUEST DIAGNOSTICS INC; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Quest Diagnostics in Oklahoma City, OK is seeking a Referral Representative I to report results using established protocols and serve as a liaison between clients and referral vendors. Hours are Monday–Friday 8am–5pm.

Responsibilities include handling customer inquiries by phone and email, documenting issues within 24 hours, and ensuring timely, accurate result reporting. Growth opportunities exist within Referral Testing Department.

Qualifications

• Data entry at 6,000 keystrokes per hour.
• 1–2 years clinical laboratory experience.
• Customer service background with medical terminology preferred.
• Basic PC skills (Word, Excel) helpful.

Responsibilities

• Report laboratory results using established protocols and maintain accuracy.
• Handle internal and external customer contact regarding referral testing and resolutions.
• Assist in resolving complex referral testing issues and coordinate with vendors.

Skills

Data Entry

Keystrokes 6k/hr

Clinical Lab Experience

Customer Service

Basic PC Skills

Job description

Quest Diagnostics in Oklahoma City, OK is seeking a Referral Representative I to report results using established protocols and serve as a liaison between clients and referral vendors. Hours are Monday–Friday 8am–5pm.

Responsibilities include handling customer inquiries by phone and email, documenting issues within 24 hours, and ensuring timely, accurate result reporting. Growth opportunities exist within Referral Testing Department.