Specimen Prep Technician I - Rapid, Precise Lab Support

Quest Diagnostics Incorporated; Oklahoma City (OK); On-site; USD 19,000 - 28,000; Full time

Job summary

Quest Diagnostics Incorporated in Oklahoma City, OK seeks a Referral Representative I to report laboratory results through established protocols. Responsibilities include handling customer contact, resolving routine issues, and communicating with clients and vendors to ensure timely reporting.

The role emphasizes accuracy, teamwork, and the ability to adapt to shifting start times and a production environment within a clinical lab setting.

Qualifications

• Data entry skills emphasized; 6000 keystrokes per hour required.
• Minimum 1-2 years clinical laboratory experience.
• Customer service and/or medical background preferred with medical terminology.

Responsibilities

• Report laboratory results using established protocols and handle internal/external customer contact.
• Resolve routine or medical/technical patient testing questions and report results promptly.
• Identify and resolve complex Referral Testing issues and communicate issues to supervisor.

Skills

Data entry

Keystrokes 6000/hour

Customer service

Medical terminology

Tools

Word

Excel

Job description

Quest Diagnostics Incorporated in Oklahoma City, OK seeks a Referral Representative I to report laboratory results through established protocols. Responsibilities include handling customer contact, resolving routine issues, and communicating with clients and vendors to ensure timely reporting.

The role emphasizes accuracy, teamwork, and the ability to adapt to shifting start times and a production environment within a clinical lab setting.