Specialty Services Scheduler & Patient Access Pro

Valley Medical Center & Clinics; Renton (WA); On-site; USD 34,000 - 57,000; Full time

Job summary

Valley Medical Center & Clinics in Renton, WA is seeking a Specialty Services Coordinator to manage scheduling for hospital-based and clinic services, pre-registration, and insurance verification. You will handle estimate creation and collect payments over the phone, with MyChart requests and in-person check-in support.

You’ll coordinate complex schedules, ensure referrals are complete, and use EPIC and office tools to streamline patient access while delivering high-quality customer service in a

Qualifications

• High School diploma or GED required.
• 1+ year front office experience in physician office or hospital setting.
• Strong communication, customer service, and multitasking skills.
• Familiar with EMR systems and multi-line phones.
• Proficient in Windows-based computer environments.

Responsibilities

• Schedule and coordinate services for hospital-based and clinic providers.
• Handle pre-registration, insurance verification, and estimate creation.
• Process payments over the phone and manage MyChart requests.
• Assist with in-person check-in and referrals per protocols.
• Utilize EPIC and other office tools to support patient access.

Skills

Communication

Customer service

Medical terminology

Multitasking

Verbal/written communication

Active listening

Education

High School Diploma

Tools

EPIC EMR

Windows OS

Microsoft Office

Job description

Valley Medical Center & Clinics in Renton, WA is seeking a Specialty Services Coordinator to manage scheduling for hospital-based and clinic services, pre-registration, and insurance verification. You will handle estimate creation and collect payments over the phone, with MyChart requests and in-person check-in support.

You’ll coordinate complex schedules, ensure referrals are complete, and use EPIC and office tools to streamline patient access while delivering high-quality customer service in a