Specialty Services Scheduler - 6-Month Contract

Niktor LLC; Mentor (OH); On-site; USD 28,929; Part time

Job summary

A leading medical equipment firm in Mentor, OH is seeking a Specialty Services Scheduler to manage technicians' schedules and enhance customer experience. The role demands strong customer service and organizational skills, necessitating the use of various software platforms like Microsoft Office and CRM systems. This mid-senior level contract position offers up to $21/hr and emphasizes effective problem-solving abilities.

Qualifications

• Minimum 1 year of customer service or retail experience required.
• Ability to manage multiple priorities and work independently.
• Knowledge of Microsoft Office Suite is essential.

Responsibilities

• Manage Specialty Service Technicians’ calendars for customer experience.
• Interact with customers to address scheduling and emergency needs.
• Coordinate schedules and monitor technician availability.

Skills

Customer service experience

Proficiency in Microsoft Office Suite

Organizational skills

Strong communication skills

Problem-solving abilities

Tools

Microsoft Excel

CRM software

Google Maps

Job description

A leading medical equipment firm in Mentor, OH is seeking a Specialty Services Scheduler to manage technicians' schedules and enhance customer experience. The role demands strong customer service and organizational skills, necessitating the use of various software platforms like Microsoft Office and CRM systems. This mid-senior level contract position offers up to $21/hr and emphasizes effective problem-solving abilities.