Specialty Pharmacy Technician: Patient Care & Complex Therapies

The University of Texas Southwestern Medical Center; Dallas (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

PPO Health Plan

Paid Time Off

Retirement Programs

Parental Leave

Wellness Programs

Tuition Reimbursement

PSLF

Job summary

The University of Texas Southwestern Medical Center in Dallas is seeking a certified Pharmacy Technician with specialty experience to support complex therapies. You will assist with prescription processing, inventory management, prior authorizations, copay assistance, and timely delivery or pickup of medications.

Under supervision, you will fill prescriptions, pack shipments, and perform related services in the specialty pharmacy.

Qualifications

• Certified pharmacy technician with retail or specialty experience
• 1 year of experience as retail pharmacy technician or equivalent is required
• BLS certification and registration as Pharmacy Intern or Technician in Texas are required

Responsibilities

• Assist the Pharmacist with reviewing, processing, preparing, filling, labeling and dispensing medications as allowed by law
• Answer phones and respond to questions or requests
• Ensure patient communications include instructions, side effects and medication details
• Coordinate patient consultations with the Pharmacist when requested
• Maintain temperature logs and cleanliness per policy
• Manage inventory, check shelf life, and remove expired items
• Process orders to verify items shipped match invoiced items
• Place price stickers and store items appropriately
• Assist with full inventory and cycle counts
• Load insurance plans for adjudication and resolve rejected claims with HP/PBM
• Support prior authorizations using Cover My Meds
• Contact patients or prescribers for additional information
• Schedule orders and notify patients about shipments
• Provide accurate information and direct calls to the right team
• Maintain good patient relations and resolve claims fairly
• Notify pharmacists of changes in patient condition or adherence issues
• Complete special handling duties like shipment notifications and ADR reports
• Document calls and urgent orders for follow-up
• Perform other duties as assigned

Skills

Pharmacy experience

Prior authorizations

Customer service

Education

High School Diploma or equivalent

Job description

The University of Texas Southwestern Medical Center in Dallas is seeking a certified Pharmacy Technician with specialty experience to support complex therapies. You will assist with prescription processing, inventory management, prior authorizations, copay assistance, and timely delivery or pickup of medications.

Under supervision, you will fill prescriptions, pack shipments, and perform related services in the specialty pharmacy.