Specialty Pharmacy Technician — Impactful Patient Care

UT Southwestern Medical Center; Dallas (TX); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

PPO medical plan – available day one

100% coverage for preventive health

Paid Time Off – available day one

Retirement Programs (TRS)

Paid Parental Leave

Wellness programs

Tuition Reimbursement

PSLF Qualified Employer

Job summary

UT Southwestern Medical Center’s Specialty Pharmacy in Dallas seeks a certified Pharmacy Technician with retail or specialty experience to support prescription processing, prior authorizations, copay assistance, and inventory management. You will ensure timely, accurate medication delivery or pickup under supervision.

The role involves assisting pharmacists with processing orders, patient communications, and coordinating with health plans to resolve claims, contributing to a high-performance

Qualifications

• High School Diploma or equivalent is required.
• 1 year of experience as retail pharmacy technician or equivalent is required.
• PHARMACY INTERN Registration with Texas State Board of Pharmacy (TSBP) as a Registered Technician or Pharmacist Intern and Basic Life Support (BLS) certification.

Responsibilities

• Assists the Pharmacist in reviewing, processing, preparing, filling, labeling and dispensing medications as allowed by law.
• Answers telephones and responds to questions or requests.
• Communicates instructions, side effects and medication descriptions to customers.
• Coordinates with Pharmacist for patient consultations when requested.
• Maintains temperature logs and cleans equipment per policy.
• Verifies inventory and records outdated products; manages inventory.
• Processes orders and ensures items shipped match invoiced items.
• Checks shelf life and applies price stickers to items.
• Performs full inventory and cycle counts; stocks and stocks placement in pharmacy.
• Handles insurance plan adjacencies for adjudication, claims, and outreach.
• Assists nurses with prior-authorizations; communicates with health plans and PBMs.
• Contacts patients/physicians to obtain information needed for processing scripts.
• Responds to patient inquiries by phone or email; maintains professionalism.
• Coordinates patient care: scheduling orders, shipments, and payment information.
• Notifies pharmacists of patient condition changes; facilitates counseling.
• Performs other duties and special handling as assigned.

Education

High School Diploma or equivalent

Job description

UT Southwestern Medical Center’s Specialty Pharmacy in Dallas seeks a certified Pharmacy Technician with retail or specialty experience to support prescription processing, prior authorizations, copay assistance, and inventory management. You will ensure timely, accurate medication delivery or pickup under supervision.

The role involves assisting pharmacists with processing orders, patient communications, and coordinating with health plans to resolve claims, contributing to a high-performance