Specialty Pharmacy Technician: Patient Access & PA

Polaris Pharmacy Services; Rockaway Township (NJ); On-site; USD 48,000 - 60,000; Full time

Job summary

Polaris Pharmacy Services is seeking a Specialty Pharmacy Technician to support pharmacy operations, ensuring HIPAA compliance and adherence to SOPs while assisting patients with insurance benefits and copay assistance. You will handle routine calls, verify patient data, and input prescriptions into pharmacy software in a fast-paced setting.

The role requires strong communication, attention to detail, and the ability to work evenings or weekends as needed.

Qualifications

• Must have reliable customer service skills and be able to communicate clearly with patients and staff.
• Able to read, write, speak and understand English well.
• Proficient in Microsoft Office (Outlook, Excel) and experience producing reports as needed.

Responsibilities

• Handle calls not needing pharmacist attention and gather patient information.
• Verify insurance eligibility and assist with copay or assistance programs.
• Enter prescription data into pharmacy software accurately and securely.
• Triage prescriptions to appropriate providers and resolve simple claim issues.
• Stay current on payer policies and financial assistance resources.

Skills

Customer service

Communication skills

English proficiency

Microsoft Office

Pharmacy software

Tools

Pharmacy software systems

Insurance portals

Job description

Polaris Pharmacy Services is seeking a Specialty Pharmacy Technician to support pharmacy operations, ensuring HIPAA compliance and adherence to SOPs while assisting patients with insurance benefits and copay assistance. You will handle routine calls, verify patient data, and input prescriptions into pharmacy software in a fast-paced setting.

The role requires strong communication, attention to detail, and the ability to work evenings or weekends as needed.