Specialty Pharmacy Tech Trainer & Curriculum Lead

TalentLNX LLC; Phoenix, Northern (AZ, KY); Hybrid; USD 48,000 - 62,000; Full time

Job summary

TalentLNX LLC in Phoenix, AZ seeks a Pharmacy Technician Trainer, Specialty Operations, to build and lead a comprehensive training program for specialty pharmacy technicians. You will design curriculum, deliver onboarding, and coach staff on the floor to achieve accuracy and efficiency.

The role requires a licensed pharmacy technician with PTCB/NHA, at least 3 years in pharmacy and 1 year in specialty settings, plus experience creating assessments and maintaining training records to

Qualifications

• High school diploma or equivalent required.
• Active Arizona pharmacy technician license required.
• PTCB or NHA certification required.
• Minimum of 3 years of pharmacy technician experience, including at least 1 year in specialty pharmacy.
• Prior training, precepting, or lead technician experience.
• Familiarity with URAC or ACHC training and competency documentation requirements preferred.
• Ability to develop training content and curriculum; strong presentation and coaching skills.

Responsibilities

• Develop and maintain the training curriculum for specialty pharmacy technicians.
• Deliver classroom and floor-based onboarding for newly hired technicians.
• Create competency assessments and administer them at defined intervals.
• Coach technicians on the pharmacy floor during and after onboarding.
• Maintain training documentation and competency records to accreditation standards.
• Update training materials as workflows, systems, and payer requirements evolve.
• Identify recurring trends in quality data and deliver refresher training.
• Support cross-training across intake, benefits investigation, and fulfillment.
• Partner with supervisors on individual development and performance plans.
• Track time to productivity for new hires and refine onboarding.
• Deliver annual refresher and compliance training on schedule.
• Support accreditation and audit requests for training documentation.

Skills

Training program development

Curriculum development

Competency assessments

Coaching technicians on the floor

Onboarding training

Documentation & records management

Adult learning principles

Presentation skills

Cross-functional collaboration

Quality and accreditation knowledge

Education

High school diploma or equivalent

AZ Pharmacy Technician license

PTCB or NHA certification

Job description

TalentLNX LLC in Phoenix, AZ seeks a Pharmacy Technician Trainer, Specialty Operations, to build and lead a comprehensive training program for specialty pharmacy technicians. You will design curriculum, deliver onboarding, and coach staff on the floor to achieve accuracy and efficiency.

The role requires a licensed pharmacy technician with PTCB/NHA, at least 3 years in pharmacy and 1 year in specialty settings, plus experience creating assessments and maintaining training records to