Specialty Pharmacy Access & Reimbursement Liaison

AssistRx; Tempe (AZ); On-site; USD 32,000 - 40,000; Full time

Job summary

AssistRx in Tempe, AZ seeks a Specialty Pharmacy Liaison to coordinate triaged prescriptions with specialty pharmacies. You will educate pharmacies on program-specific assistance and navigate reimbursement issues, guiding providers and patients on follow-up needs such as prior authorizations.

You will engage cross-functional teams, participate in pilots, and help identify patient access barriers, reporting safety information as required.

Qualifications

• -AA or equivalent from a two-year college or technical school or six months to one-year related experience.
• 2 to 4 years of experience interacting with healthcare providers regarding health insurance plan requirements.
• Computer skills Microsoft Office Suite.

Responsibilities

• Manage questions and inquiries from the Specialty Pharmacies.
• Performs other related duties as assigned by management.
• Answers inbound calls and makes outbound calls to introduce services.
• Records the call details in patient data system.
• Handles difficult patient situations when they arise.
• Identify and report adverse events pursuant to program requirements
• Identify, document, and report safety information

Skills

Customer service

Healthcare experience

Communication

Medical insurance knowledge

Education

Associate degree (AA)

Tools

Microsoft Office

Job description

AssistRx in Tempe, AZ seeks a Specialty Pharmacy Liaison to coordinate triaged prescriptions with specialty pharmacies. You will educate pharmacies on program-specific assistance and navigate reimbursement issues, guiding providers and patients on follow-up needs such as prior authorizations.

You will engage cross-functional teams, participate in pilots, and help identify patient access barriers, reporting safety information as required.