Specialty Pharmacy Advocate & Access Navigator

RXinsider LTD.; Orlando (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

RXinsider LTD. is seeking a Specialty Pharmacy Liaison to support communication with Specialty Pharmacies, educate on program-specific assistance, and navigate complex reimbursement issues.

The liaison will advise healthcare providers and patients on follow-up needs and lead cross-functional pilots and projects. The role requires an AA or equivalent and 2–4 years interacting with healthcare providers about health insurance plan requirements, plus proficiency in Microsoft Office.

Qualifications

• Associate degree or equivalent from a two-year college, or six months to one-year related experience and/or training, or equivalent combination of education and experience.
• 2 to 4 years of experience interacting with healthcare providers regarding health insurance plan requirements.
• Computer skills Microsoft Office Suite.”

Responsibilities

• Manage questions and inquiries from the Specialty Pharmacies.
• Performs other related duties as assigned by management.
• Answers inbound calls and makes outbound calls to introduce services.
• Records the call details in patient data system.
• Handles difficult patient situations when they arise.
• Identify and report adverse events pursuant to program requirements
• Identify, document, and report safety information

Skills

Healthcare provider communication

Education

Associate degree or equivalent

Tools

Microsoft Office Suite

Job description

RXinsider LTD. is seeking a Specialty Pharmacy Liaison to support communication with Specialty Pharmacies, educate on program-specific assistance, and navigate complex reimbursement issues.

The liaison will advise healthcare providers and patients on follow-up needs and lead cross-functional pilots and projects. The role requires an AA or equivalent and 2–4 years interacting with healthcare providers about health insurance plan requirements, plus proficiency in Microsoft Office.