Patient Access Navigator

AssistRx, Inc.; Tempe (AZ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision, life, & short

Teledoc services

Matching 401(k)

Legal insurance

Job summary

AssistRx, Inc. in Tempe, AZ is seeking an Insurance Verification Specialist to support patients by verifying benefits, handling coverage questions, and guiding prior authorizations.

The role works with healthcare providers and payers to navigate reimbursement, document benefits, and ensure timely access to prescribed medications. Onsite requirement and a competitive benefits package accompany the position.

Qualifications

• 2–3 years of benefit investigation and analysis of insurance coverage.
• 2–3 years of experience interacting with healthcare providers on plan requirements.
• Excellent verbal communication skills; grammar matters.

Responsibilities

• Ensure cases move through the process per company standards and procedures.
• Conduct benefit investigations by contacting payers to verify insurance benefits.
• Verify patient benefits and document coverage, cost share, and options.
• Identify coverage restrictions and ways to expedite access.
• Document and initiate prior authorization processes and appeals.
• Report reimbursement trends or delays to management.
• Act as liaison for field representatives, providers, and patients.

Skills

Benefit investigation

Interacting with providers

Verbal communication

Salesforce experience

Tools

Salesforce

Job description

AssistRx, Inc. in Tempe, AZ is seeking an Insurance Verification Specialist to support patients by verifying benefits, handling coverage questions, and guiding prior authorizations.

The role works with healthcare providers and payers to navigate reimbursement, document benefits, and ensure timely access to prescribed medications. Onsite requirement and a competitive benefits package accompany the position.