Specialty Infusion Access Coordinator Predictable Schedule

Arcare; Fayetteville (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid vacation time

Paid holidays

401(k) retirement plan

Job summary

Arcare is seeking a Specialty Infusion Coordinator to facilitate patient access to infusion and biologic therapies by coordinating insurance authorization, financial assistance, and treatment scheduling.

You will liaise with patients, providers, specialty pharmacies, infusion centers, and insurance carriers to ensure timely initiation and continuation of therapy, while maintaining EMR documentation and compliance with payer requirements.

Qualifications

• Two years of healthcare, medical insurance, infusion services, or patient access experience.
• Experience with prior authorizations and insurance verification is preferred.
• Knowledge of commercial, Medicare, and Medicaid processes.
• Familiarity with Pharmaceutical Manufacturer Portals.
• Strong communication and documentation skills.

Responsibilities

• Coordinate insurance benefit verification and prior authorization requests for infusion and biologic medications.
• Monitor authorization status and proactively resolve payer issues to minimize treatment delays.
• Assist patients in identifying and obtaining manufacturer copay assistance, foundation support, and other financial assistance programs.
• Collaborate with providers, nurses, specialty pharmacies, infusion centers, and payers to coordinate treatment plans.
• Maintain accurate documentation in the electronic medical record (EMR) and other tracking systems.
• Communicate with patients regarding authorization status, financial assistance, and treatment scheduling.
• Ensure compliance with payer requirements, organizational policies, and regulatory standards.
• Track authorization renewals and coordinate reauthorization prior to expiration.
• Identify barriers to therapy and implement solutions to improve patient access and continuity of care.

Skills

Healthcare experience

Prior authorizations

Insurance verification

Patient financial responsibility

Infusion services

Communication

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Pharmaceutical Manufacturer Portals

Job description

Arcare is seeking a Specialty Infusion Coordinator to facilitate patient access to infusion and biologic therapies by coordinating insurance authorization, financial assistance, and treatment scheduling.

You will liaise with patients, providers, specialty pharmacies, infusion centers, and insurance carriers to ensure timely initiation and continuation of therapy, while maintaining EMR documentation and compliance with payer requirements.