Infusion Care Coordinator: Scheduling & Patient Experience

Arizona Arthritis and Rheumatology Research, PLLC; Avondale (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

Arizona Arthritis & Rheumatology Associates, P.C. is seeking an Infusion Coordinator to join our Infusion Team.

This role serves as the primary patient liaison from initial consultation through ongoing treatment, coordinating scheduling, provider coordination, and treatment readiness to deliver an exceptional patient experience. Responsibilities include scheduling infusion and injections, coordinating labs and visits, ensuring documentation and prior authorizations are complete, supporting

Qualifications

• Must have Insurance eligibility and benefits experience
• Prior authorization experience
• Medical terminology
• Experience in medical or insurance field
• NextGen

Responsibilities

• Serve as the primary patient liaison for infusion department and manage scheduling.
• Coordinate provider visits, laboratories, and infusion treatments.
• Ensure treatment readiness with required documentation.
• Coordinate treatment plans with nursing and support providers; escalate when needed.
• Manage infusion-related EHR messages and document patient communications.

Skills

Insurance eligibility & benefits

Prior authorization

Medical terminology

NextGen

Tools

NextGen

Job description

Arizona Arthritis & Rheumatology Associates, P.C. is seeking an Infusion Coordinator to join our Infusion Team.

This role serves as the primary patient liaison from initial consultation through ongoing treatment, coordinating scheduling, provider coordination, and treatment readiness to deliver an exceptional patient experience. Responsibilities include scheduling infusion and injections, coordinating labs and visits, ensuring documentation and prior authorizations are complete, supporting