Infusion Care Coordinator: Patient Experience & Scheduling

ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC; Avondale (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Arizona Arthritis & Rheumatology Associates, P.C. is seeking an Infusion Patient Coordinator to be the primary liaison for the infusion department, managing patient scheduling, provider coordination and treatment readiness.

This role is responsible for delivering exceptional patient experience by coordinating patient care from initial consultation through ongoing treatment. The Infusion Patient Coordinator serves as the primary liaison for infusion patients, coordinating care, scheduling, and

Qualifications

• Insurance eligibility and benefits experience required.
• Prior authorization experience required.
• Medical terminology knowledge required.

Responsibilities

• Serve as the primary point of contact for infusion patients.
• Schedule all infusion and injection appointments and coordinate visits.
• Coordinate treatment plans with nursing staff and verify documentation.
• Manage infusion chair utilization and maintain safe scheduling practices.
• Review future schedules for capacity concerns and prioritize urgent requests.
• Manage EHR messages and document patient communications.

Skills

Insurance eligibility

Prior authorization

Medical terminology

Tools

NextGen

Job description

Arizona Arthritis & Rheumatology Associates, P.C. is seeking an Infusion Patient Coordinator to be the primary liaison for the infusion department, managing patient scheduling, provider coordination and treatment readiness.

This role is responsible for delivering exceptional patient experience by coordinating patient care from initial consultation through ongoing treatment. The Infusion Patient Coordinator serves as the primary liaison for infusion patients, coordinating care, scheduling, and