Specialty / Commercial Casualty Claims Specialist - Remote

501 CSAA Insurance Services, Inc.; Chicago (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

Mobilitas, part of CSAA Insurance, seeks a dedicated Commercial / Specialty Casualty Claims Adjuster in Chicago. This role requires managing complex claims across multiple regions, fostering a proactive claims resolution approach and cultural inclusion within a growing insurance model. Ideal candidates showcase strong negotiation skills and the ability to handle various tasks simultaneously.

Benefits

Performance bonus

401(k) with company match

Flexible working shifts

Qualifications

• 2+ years of Casualty claims experience required.
• Maintain multiple Adjuster’s Licenses within 90 days.
• Flexibility to work various shifts as needed.

Responsibilities

• Resolve all aspects of 1st and 3rd party injury claims.
• Handle liability injury claims of low to moderate complexity.
• Make coverage determinations and conduct investigative work.

Skills

Interpersonal Skills

Computer Navigation

Negotiation

Multitasking

Cultural Competence

Education

BA / BS in business, insurance or related area

Job description

We're Mobilitas, a commercial insurance company created by CSAA Insurance. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what's possible, we use our inventive skills to create new opportunities - we're not chasing the status quo, we're chasing a shared vision. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Commercial / Specialty Casualty Claims Adjuster!

Your role :

As a Commercial / Specialty Casualty Adjuster, you will be responsible to resolve all aspects of 1st and 3rd party injury claims of low to moderate complexity for personal lines as well as our commercial claims. Your duties will require you to become licensed in several states as you will be handling claims in a multitude of regions across the nation.

• Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision.
• Handle all aspects of liability injury claims of low to moderate complexity to include all coverage, liability and damage concerns.
• Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims.
• Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed.
• Make coverage determinations and conduct investigative work of a complex nature, advising customers as to accurate course of action related to coverage issues.
• Make appropriate liability determinations based upon the evidence gathered.
• Evaluate any potential for subrogation and initiate an initial notice of subrogation request.
• Develop negotiation strategies to resolve claims effectively and efficiently with insureds, claimants, or representatives of the injured parties.
• Communicate pertinent case facts to a supervisor, manager or committee when appropriate.

Required experience, education, and skills :

• 2 or more years of Casualty claims experience
• BA / BS in business, insurance or related area, or equivalent combination of education and experience
• Required to acquire and / or maintain multiple Adjuster’s Licenses (state-specific) within the first 90 days of employment and / or job transfer.

What would make us excited about you?

• Prior experience with commercial policies
• Flexibility to work any shift during the operating hours of 5 : 30 a.m. to 7 p.m. in your time zone, which may include evenings and / or weekends.
• Capability to complete training and perform the job in a remote setting as required.
• Outstanding interpersonal and strong computer navigation abilities.
• Ability to handle several tasks simultaneously.
• Shows respect for differences through excellent communication skills with people from an array of backgrounds.
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
• Lives into cultural norms (e.g., willing to have cameras when it matters : helping onboard new team members, building relationships, etc.).
• Travels as needed for role, including divisional / team meetings and other in-person meetings.
• Fulfills business needs, which may include investing extra time, helping other teams, etc.

At Mobilitas, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.

COMMIT to being there for our customers and employees.

CREATE a sense of purpose that serves the greater good through innovation.

Recognition : We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!

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