Claims Specialist - Bodily Injury - Gig Economy - Remote

Crum & Forster; Morristown (NJ); Remote; USD 60,000 - 90,000; Full time

Job summary

Join a dynamic team at an established industry player as a Claims Specialist, where you will manage claims related to Bodily Injury and PIP within the GIG Economy. This fully remote position emphasizes initiative, leadership, and critical thinking. You will engage in policy discussions, monitor claims, and provide exceptional customer service to clients. With a commitment to diversity and inclusion, this organization offers a competitive salary, comprehensive benefits, and support for career development. Be a part of a company that values its employees and fosters a collaborative work environment.

Benefits

Competitive salary and benefits package

Generous 401K match

Employee Stock Purchase Plan

Paid Time Off

Comprehensive health, dental, and vision insurance

Tuition reimbursement

Career development support

Community engagement programs

Qualifications

• 2+ years of experience in handling bodily injury claims is essential.
• Strong communication skills are necessary for effective interaction at all levels.

Responsibilities

• Review and approve coverage letters for claims independently.
• Deliver superior customer service to agents and insureds during the claims process.

Skills

Bodily Injury Claims Handling

Critical Thinking

Customer Service

Communication Skills

Microsoft Office Proficiency

Education

College Degree

Insurance Certifications

Job description

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating back to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F holds a financial strength rating of "A" (Excellent) by AM Best and is known for our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: over 2000 employees across the United States. The company is increasingly recognized as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work Award, for our employee-first focus and commitment to diversity, equity, and inclusion.

C&F is part of Fairfax Financial Holdings, a global organization valued in the billions. For more information, visit our website: www.cfins.com.

Job Description

S&S Transportation & Sharing Economy seeks a Claims Specialist to join our dynamic team. In this role, you will manage TPA handling of claims related to Bodily Injury, PIP, Med Pay, and Uninsured/Under Insured Motorist exposures within the GIG Economy space. The position requires initiative, leadership, and critical thinking skills, operating under appropriate supervision and within established authority. You will report to the assigned Manager.

This position is fully remote.

Responsibilities include:

1. Review assigned claims to determine coverage applicability, review, edit, and approve coverage letters independently or with legal counsel guidance under established authority.
2. Participate in policy renewal discussions to ensure appropriate exposure management.
3. Monitor claims to ensure reserves are adequate, investigations are timely, and files are handled properly by TPA.
4. Provide feedback and guidance on claims based on individual and trend analyses, communicating with the manager.
5. Evaluate account performance monthly, providing updates on trends and status to senior management.
6. Meet with current and prospective clients to discuss C&F's claims capabilities and specific needs.
7. Deliver superior customer service to agents, insureds, and others involved in the claims process.
8. Knowledge of contractual indemnity and additional insured risk transfer opportunities is preferred.

Qualifications:

1. At least two years of experience handling bodily injury claims.
2. College degree preferred; insurance-related certifications or courses are a plus.
3. Required state licenses must be obtained and maintained.
4. Excellent verbal and written communication skills, with the ability to communicate effectively at all organizational levels.
5. Proficiency with Microsoft Office suite.
6. Willingness to travel occasionally.
7. Knowledge of contractual indemnity and risk transfer opportunities is preferred.

What C&F Offers You

• Competitive salary and benefits package
• Generous 401K match and Employee Stock Purchase Plan
• Paid Time Off and comprehensive health, dental, and vision insurance
• Support for career development, including tuition reimbursement and certifications
• Dynamic and inclusive work environment
• Community engagement and corporate responsibility programs

At C&F, you belong. We value diversity and are committed to equal employment opportunity. For accommodations or more information, please contact us.