Executive Claims Specialist - Bodily Injury - Gig Economy - Remote

Crum & Forster; Morristown (NJ); Remote; USD 64,000 - 122,000; Full time

Job summary

An established industry player seeks a Claims Specialist to join its dynamic team. This role involves managing complex bodily injury claims while providing superior customer service. The ideal candidate will have extensive experience in litigated claims and possess strong analytical skills. This position offers the flexibility of remote work, competitive compensation, and a supportive environment that prioritizes employee development and community engagement. Join a firm that values diversity and inclusivity while making a significant impact in the insurance sector.

Benefits

Generous 401K employer match

Employee Stock Purchase plan

Generous Paid Time Off

Wellness programs

Tuition reimbursement

Professional training opportunities

Corporate giving program

Volunteer opportunities

Qualifications

• 6-8 years of experience in handling complex bodily injury claims.
• Excellent communication skills and ability to interact at all levels.

Responsibilities

• Manage TPA handling of claims in the GIG Economy space.
• Evaluate and adjust claims within the adjuster’s authority level.

Skills

Bodily Injury Claims Handling

Litigated Claims Management

Verbal and Written Communication

Microsoft Office Suite

Risk Transfer Analysis

Education

College Degree

Law Degree or Insurance Courses

Job description

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description

S&S Transportation & Sharing Economy is looking for a Claims Specialist who enjoys being a key part of a dynamic team. In this position you will manage TPA handling of claims arising from Bodily Injury, PIP, Med Pay, and Uninsured/Under Insured Motorist exposures in the GIG Economy space. This position requires initiative, leadership, and critical think skills while operating under appropriate levels of supervision and within established authority. The position will report to the assigned Manager.

This position is fully remote.

What you will do for C&F:

• Receives claims assignments. Verifies and determines applicability of coverage.
• Ability to not only interpret complex coverage issues, but possess the ability to write appropriate reservation of rights and declination of coverage letters
• Determines the method and extent of investigation for each claim as required by company Best Practices.
• Reviews and manages outstanding files, as assigned, for adequacy and timeliness of investigation, evaluation and reserve and maintains a timely diary for each case.
• Evaluates and adjusts claims within the adjuster’s authority level.
• Reports directly on technical matters to supervisor or management.
• Evaluates and manages litigated claims, determines future course of handling and proper method of disposition. Consults with the claim manager on those claims in which assistance and consultation is needed, as well as on those claims which exceed assigned authority.
• Assesses recovery potential and is responsible for the development of information required to successfully pursue recovery.
• Meets with current and prospective customers to discuss C&F claims capabilities and address specific claim needs.
• Accountable for the equitable and prompt adjustment and management of assigned claims to disposition in accordance with company Best Practices.
• Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process.
• Assesses risk transfer potential and is responsible for the development of information required to successfully address tender issues

What you will bring to C&F:

• A minimum of six to eight years of experience handling complex bodily injury claims, with at least five years of experience handling litigated bodily injury claims.
• College degree is required; a law degree, designation and/or insurance related courses are a plus.
• Obtain and maintain required state licenses.
• Excellent verbal and written communication skills are essential and the ability to communicate with all levels within the organization.
• Computer skills with a working knowledge of the Microsoft Office suite of programs a must.
• Travel occasionally required.
• Understanding/knowledge of contractual indemnity and additional insured risk transfer opportunities preferred.
• Coverage analysis and TPA oversight experience a plus.

What C&F will bring to you

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $64,700.00 to a maximum of $121,600.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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