Specialty Clinic Operations Supervisor

Golden Valley Memorial Healthcare; United States; On-site; USD 40,000 - 59,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO

Medical coverage

Retirement benefits

Tuition assistance

Career growth

Professional development

Employee recognition

Job summary

Golden Valley Memorial Healthcare is seeking a collaborative Specialty Services Supervisor to support daily operations of our outpatient specialty clinics, lead staff, coordinate clinic activities, and enhance the patient and provider experience.

The role includes staff onboarding, scheduling, coaching, ensuring regulatory compliance, and partnering with physicians and clinic partners to ensure efficient, high-quality patient care across multiple specialty services.

Qualifications

• Graduate of an accredited nursing program required if providing clinical supervision and direct patient care responsibilities.
• Current Missouri nursing licensure or other applicable clinical credential required based on position assignment.
• Bachelor's degree in Nursing, Healthcare Administration, Business, or related field preferred.
• Previous supervisory, leadership, or clinic management experience preferred.
• Experience in ambulatory care, physician practices, specialty clinics, outpatient services, or healthcare operations preferred.

Responsibilities

• Oversee day-to-day operations of specialty clinic services.
• Coordinate staffing, clinic space utilization, patient flow, and operational processes.
• Provide direct supervision and support to clinical and non-clinical staff, including onboarding, training, and scheduling.
• Collaborate with physicians, advanced practice providers, specialty clinic partners, and internal departments.
• Monitor clinic workflows, registration processes, scheduling practices, and patient throughput.
• Assist with investigations related to patient complaints and grievances; support quality initiatives.
• Participate in infection prevention activities, safety initiatives, and regulatory compliance efforts.
• Uphold organizational standards and promote excellence; may perform direct patient care as needed.

Skills

Healthcare Operations

Clinic Management

Nursing Leadership

Staff Coaching

Patient Care Coordination

Communication Skills

Education

Bachelor's degree in Nursing

Missouri nursing license

Healthcare Administration degree (preferred)

Tools

Scheduling Software

Job description

Golden Valley Memorial Healthcare is seeking a collaborative Specialty Services Supervisor to support daily operations of our outpatient specialty clinics, lead staff, coordinate clinic activities, and enhance the patient and provider experience.

The role includes staff onboarding, scheduling, coaching, ensuring regulatory compliance, and partnering with physicians and clinic partners to ensure efficient, high-quality patient care across multiple specialty services.