Specialty Care Patient Services Coordinator

UCLA Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Encino, CA is seeking a patient services liaison to support physicians and patients across primary and specialty care. You will act as a liaison, help patients access services, and facilitate communication with referring physicians using EPIC/Care Connect.

The role emphasizes strong communication, organization, and scheduling skills, with a Monday–Friday, 8:00am–5:00pm schedule in a busy health system setting, offering a stable, indefinite term employment.

Qualifications

• Ability to communicate professionally and effectively with physicians and staff in a high-volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.

Responsibilities

• Acting as a liaison for the patients and physicians in the practice.
• Assisting patients in accessing service within the health system.
• Facilitating communication with referring physicians.
• Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect

Skills

Professional communication

Organization

Scheduling

EPIC/Care Connect

Patient liaison

Tools

EPIC/Care Connect

Microsoft Word

Excel

Email

Telephone systems

Job description

UCLA Health in Encino, CA is seeking a patient services liaison to support physicians and patients across primary and specialty care. You will act as a liaison, help patients access services, and facilitate communication with referring physicians using EPIC/Care Connect.

The role emphasizes strong communication, organization, and scheduling skills, with a Monday–Friday, 8:00am–5:00pm schedule in a busy health system setting, offering a stable, indefinite term employment.