Infusion Scheduler & Patient Care Liaison

UCLA Health; Santa Monica (CA); Presencial; USD 44.000 - 63.000; Jornada completa

Descripción de la vacante

UCLA Health in Santa Monica, CA seeks a dedicated patient support specialist to assist physicians and patients with access to services and coordination within the health system. You will act as a liaison for patients and physicians, help patients access care, and coordinate with referring physicians to facilitate smooth communication with EPIC/Care Connect.

The role emphasizes patient-centered service, clear communication, and the ability to manage diverse needs across clinics.

Formación

• Prioritizes tasks to reflect importance of duties.
• Maintains productive relationships with faculty, staff, admins and diverse patients.
• Balances competing demands to keep operations efficient.
• Communicates clearly in formal and informal settings.
• Interacts empathetically with patients of varying health statuses.

Responsabilidades

• Provide direct support to physicians and patients; act as liaison; facilitate access to services; coordinate with referring physicians; follow up via EPIC/Care Connect.

Conocimientos

Priori­ties setting

Relationship building

Verbal communication

Interpersonal skills

Diplomatic interaction

Coverage for clinics

Descripción del empleo

UCLA Health in Santa Monica, CA seeks a dedicated patient support specialist to assist physicians and patients with access to services and coordination within the health system. You will act as a liaison for patients and physicians, help patients access care, and coordinate with referring physicians to facilitate smooth communication with EPIC/Care Connect.

The role emphasizes patient-centered service, clear communication, and the ability to manage diverse needs across clinics.