Specialty Account Manager

Jobtailor; Baltimore (MD); On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor in Baltimore, MD is seeking an experienced Medical Sales professional to establish and grow the referral network across the territory, drive revenue, and collaborate with leadership. This role emphasizes relationship building and territory management to ensure top-tier service to home-care patients and referral sources.

The position requires at least two years in medical sales, a valid driver's license, and the ability to multi-task.

Qualifications

• College degree preferred or equivalent experience.
• Minimum two years medical sales or equivalent experience.
• Home infusion or specialty pharmacy experience a plus.
• Must possess the ability to multi-task and frequently change direction.
• Must have and maintain a valid driver's license.
• Must maintain automobile insurance coverage.
• Must have access to a reliable automobile.
• Successful completion of a drug screen prior to employment.
• Legally authorized to work in the United States.

Responsibilities

• Establish and maintain relationships with referral sources in the designated sales territory/region.
• Collaborate with Senior Management to improve efficiency, product knowledge, and selling skills.
• Formulate a business plan to achieve and exceed forecasted annual sales revenue goals.
• Actively prospect referrals from present and prospective customers.
• Handle customer complaints in accordance with Company policies and advise management promptly.
• Develop territory plans to optimize servicing customer needs and seek new business/customers.
• Educate referral sources on CSI services relating to customer needs and benefits.
• Create competitive strategies and routing based on market trends.
• Comply with Company policies, instructions, and directives.
• Complete and submit required reports and administrative duties timely.
• Maintain current files and records.
• Assist management with market tests, surveys, budgets, and territory analysis.
• Provide high-quality services to home-care patients and referral sources.
• Attend and participate in conventions, trade shows, and IV therapy in-services.
• Represent the company ethically and professionally.
• Maintain effective working relationships and cooperate with company personnel.
• Perform other assigned duties.

Skills

Medical sales experience

Territory management

Customer relationship management

Business planning

Home infusion knowledge

Education

College degree preferred

Job description

• Establish and maintain relationships with referral sources in the designated sales territory/region
• Collaborate with Senior Management to improve efficiency, product knowledge, and selling skills
• Formulate a business plan to achieve and exceed forecasted annual sales revenue goals
• Actively prospect referrals from present and prospective customers
• Handle customer complaints in accordance with Company policies and advise management promptly
• Develop territory plans to optimize servicing customer needs and seek new business/customers
• Educate referral sources on CSI services relating to customer needs and benefits
• Create competitive strategies and routing based on market trends
• Comply with Company policies, instructions, and directives
• Complete and submit required reports and administrative duties timely
• Maintain current files and records
• Assist management with market tests, surveys, budgets, and territory analysis
• Provide high-quality services to home-care patients and referral sources
• Attend and participate in conventions, trade shows, and IV therapy in-services
• Represent the company ethically and professionally
• Maintain effective working relationships and cooperate with company personnel
• Perform other assigned duties

Requirements

• College degree preferred or equivalent experience
• Minimum two years medical sales or equivalent experience
• Home infusion or specialty pharmacy experience a plus
• Must possess the ability to multi-task and frequently change direction
• Must have and maintain a valid driver's license
• Must maintain automobile insurance coverage
• Must have access to a reliable automobile
• Successful completion of a drug screen prior to employment
• Legally authorized to work in the United States

Core Competencies

Demonstrates expertise in medical sales with a focus on relationship building, territory management, and customer service. Proficient in developing business plans and strategies to achieve sales goals while ensuring compliance with company policies.

Highest-signal resume keywords

• Medical Sales Experience
• Territory Management
• Customer Relationship Management
• Business Planning
• Home Infusion Knowledge

ATS Optimization Keywords

Hard Skills

• Sales Strategy Development
• Market Analysis
• Customer Service
• Report Submission
• Product Knowledge

Soft Skills

• Collaboration
• Multi-tasking
• Problem Solving
• Effective Communication
• Ethical Representation

Certifications & Qualifications

• Valid Driver's License
• Automobile Insurance Coverage

Industry Keywords

• Home Infusion
• Specialty Pharmacy
• Referral Sources
• Sales Territory
• Customer Complaints