Specialist, Research & Evaluation

Commonpoint Queens (Samuel Field YM and YWHA); United States; Remote; USD 32,000 - 34,000; Part time

Job summary

Commonpoint Queens is seeking a Specialist, Research & Evaluation (PT) to support evaluation activities and cross-department projects within the Impact, Research & Evaluation Department. You will help strengthen internal systems, coordinate timelines, and contribute to a culture of learning and continuous improvement.

The role involves developing surveys, guiding focus groups, and synthesizing findings into clear reports.

Qualifications

• Bachelor’s or Master’s degree in a relevant field (e.g., Project Management, Data Management, Social Sciences, Human Resources, Public Administration, Research, etc.) or equivalent work experience (with degree in progress).
• 1–2 years of experience in a supporting or coordinating role, preferably related to project management, data management, or impact assessment.
• Strong organizational, time-management, and attention-to-detail skills, with the ability to manage multiple priorities, timelines, and deliverables.
• Strong written and verbal communication skills, with the ability to facilitate and lead meetings.
• Intermediate proficiency in spreadsheet skills (e.g., Google Sheets/Excel).

Responsibilities

• Support the coordination of strategic initiatives, cross-functional projects, timelines, and deliverables across the organization.
• Strengthen internal workflows, systems, documentation, and communication processes that support organizational effectiveness.
• Assist with department administrative operations, including scheduling, meeting coordination, file management, recruitment and onboarding, and project tracking.
• Identify patterns, operational insights, and opportunities for process improvement and communicate findings to department leadership.
• Support the development and implementation of surveys, including drafting questions, building instruments, and creating timelines.
• Facilitate focus groups and interviews by guiding discussions and creating an inclusive environment for participant feedback.
• Apply qualitative analysis to identify themes across responses, interviews, and focus groups.
• Synthesize quantitative and qualitative findings into evaluation summaries, presentations, reports, and actionable insights.

Skills

Project coordination

Data management

Communication

Spreadsheet proficiency

Facilitation

Education

Bachelor’s or Master’s degree in a relevant field

Tools

Qualitative methods

Job description

Specialist, Research & Evaluation (PT)

The Impact, Research & Evaluation (IRE) Department is seeking a detail-oriented, strategic, and collaborative professional to serve as the Specialist, Research & Evaluation. Working under the supervision of the Coordinator, Strategy & Evaluation, the Specialist will help strengthen internal systems, support cross-departmental projects, lead and coordinate evaluation activities, and contribute to the organization’s broader culture of learning, reflection, and continuous improvement.

Strategic Operations & Coordination

• Support the coordination of strategic initiatives, cross-functional projects, timelines, and deliverables across the organization.
• Strengthen internal workflows, systems, documentation, and communication processes that support organizational effectiveness.
• Assist with department administrative operations, including scheduling, meeting coordination, file management, recruitment and onboarding, and project tracking.
• Identify patterns, operational insights, and opportunities for process improvement and communicate findings to department leadership.

Research & Qualitative Insights

• Support the development and implementation of surveys, including drafting questions, building instruments, and creating timelines.
• Facilitate focus groups and interviews by guiding discussions, managing group dynamics, and creating an inclusive environment for participant feedback.
• Apply qualitative analysis methods to identify themes, patterns, and insights across open-ended survey responses, interviews, and focus groups.
• Collaborate with IRE staff and fellows to synthesize quantitative and qualitative findings into evaluation summaries, presentations, reports, and actionable insights.

Professional Learning & Organizational Development

• Support agency-wide professional development initiatives, including planning, communications, participation tracking, and continuous improvement.
• Coordinate and facilitate team events, learning sessions, and other professional development opportunities that encourage staff engagement.
• Maintain and improve professional learning resources, systems, guides, and materials to promote accessibility and alignment with organizational priorities.
• Support organization-wide survey and evaluation launches by coordinating communications, timelines, and departmental readiness.

Strategy, Communications & Special Projects

• Support strategic projects and organizational initiatives through research, presentation development, data summaries, and narrative writing.
• Assist in translating organizational priorities, evaluation findings, and strategic goals into accessible materials and internal communications.
• Collaborate on the creation of learning resources, guides, videos, and presentations connected to agency-wide initiatives and systems implementation.

Performance Evaluation & Organizational Learning Systems

• Support organization-wide performance evaluation processes, including goal-setting, mid-year reflections, and end-of-year evaluation activities.
• Analyze qualitative feedback and organizational trends related to employee growth, supervision, professional learning, and organizational culture.
• Contribute to systems and processes that strengthen reflection, feedback, accountability, and continuous improvement.
• Help identify opportunities to use evaluation and organizational data to inform learning, planning, and decision-making.

Professional Development & Organizational Engagement

• Participate in ongoing personal and professional growth activities to build skills and align with evolving department needs.
• Attend and contribute to departmental trainings, team meetings, and learning opportunities.
• Actively engage in the supervision process, including goal-setting, reflection, and feedback.
• Participate in agency-wide events, initiatives, and committees as assigned, contributing to a culture of learning, equity, and service.
• Assist with any other projects as needed.

Qualifications

• Required: Bachelor’s or Master’s degree in a relevant field (e.g., Project Management, Data Management, Social Sciences, Human Resources, Public Administration, Research, etc.) or equivalent work experience (with degree in progress).
• Required: 1-2 years of experience in a supporting or coordinating role, preferably related to project management, data management, or impact assessment.
• Required: Strong organizational, time-management, and attention-to-detail skills, with the ability to manage multiple priorities, timelines, and deliverables.
• Required: Strong written and verbal communication skills, with the ability to facilitate and lead meetings.
• Required: Intermediate proficiency in spreadsheet skills (e.g., Google Sheets/Excel), including formulas, data organization, and formatting.
• Preferred: Experience with qualitative research, focus groups, thematic analysis, or evaluation activities.
• Preferred: Experience synthesizing quantitative and qualitative information and translating findings into clear reports, presentations, or recommendations.
• Preferred: Experience supporting professional development, organizational learning, performance evaluation, or agency-wide initiatives.
• Preferred: Experience working across departments or coordinating projects involving multiple stakeholders.

JOB DETAILS

• Position Type: Temporary, Part-Time (Remote)
• Start Date: October 19th, 2026 | End Date: June 30th, 2027
• Schedule: 19 hours per week (contract), with at least 60% of hours worked during the standard business hours (9:00 am - 5:00 pm EST)
• Pay Scale: $23-25/hour

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employer/program.

Auxiliary aids and services are available upon request to individuals with disabilities.

Commonpoint Queens is a community-centric nonprofit, serving diverse audiences though every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to succeed. Originally founded in Queens in the early 1960s, we are guided by values of service and justice as we meet the evolving needs of 80,000 people through our wide-ranging dynamic programs at over 75 locations, including flagship sites in Little Neck, Forest Hills and Elmhurst. And with an inclusive, personalized approach, our exceptional services reflect, nurture, and embrace the breadth of lives we serve across New York and beyond. At every stage and every age, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of Commonpoint’s clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.