Receptionist

Commonpoint Queens (Samuel Field YM and YWHA); Bronx (ID); On-site; USD 28,000 - 39,000; Part time

Job summary

Commonpoint Queens (Samuel Field YM and YWHA) seeks a Per Diem Front Desk professional to greet visitors, direct them to the right departments, and maintain a welcoming reception area. You will support the Office Manager, handle membership forms, and assist with light administrative tasks in a diverse community setting.

The role requires strong communication, organizational skills, and a professional appearance.

Qualifications

• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Computer literate with Microsoft Office and Google Drive.
• Friendly, patient, and approachable personality.
• High school diploma or equivalent; some roles may require additional education or experience.
• Experience in an administrative office environment.
• Demonstrate cultural competency with diverse backgrounds.
• Attention to detail and problem-solving skills.
• Assist with Membership Team administrative support.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Direct visitors to the appropriate person or department.
• Maintain a clean and organized reception area.
• Assist Office Manager with duties as needed.
• Enter and process membership forms and requests including sending materials.
• Answer, screen, and forward incoming phone calls.
• Take messages and ensure timely delivery to the relevant person.
• Respond to basic inquiries and provide information about the company.
• Handle incoming and outgoing mail and deliveries.
• Schedule appointments and manage meeting room bookings.
• Maintain office supplies inventory and place orders as needed.
• Assist with basic data entry and record-keeping tasks.
• Monitor visitor access and issue visitor badges.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Friendly, patient

Professional appearance

Cultural competency

Attention to detail

Administrative support

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Drive (Gmail, Calendar, Contacts, Docs, Sheets)

Job description

If you are an active Commonpoint Employee, please exit and apply internally through the Jobs Hub HERE Receptionist Bronx Per Diem Statement of The Job

Front Desk Management

• Greet and welcome visitors in a professional and friendly manner.
• Direct visitors to the appropriate person or department.
• Maintain a clean and organized reception area.
• Assist Office Manager with duties as needed.
• Enter and process new, renewed and existing memberships forms and requests including sending out the appropriate membership materials to foster continued outreach.

Telephone & Communication

• Answer, screen, and forward incoming phone calls.
• Take messages and ensure timely delivery to the relevant person.
• Respond to basic inquiries and provide information about the company.

Administrative Support

• Handle incoming and outgoing mail and deliveries
• Schedule appointments and manage meeting room bookings
• Maintain office supplies inventory and place orders as needed
• Assist with basic data entry and record-keeping tasks

Security and Protocol

• Monitor visitor access and issue visitor badges
• Follow security procedures and protocols

Skills and Qualifications

• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Strong organizational and multitasking abilities
• Computer literate, including experience with all Microsoft Office software packages; Google Drive (Gmail, Calendar, Contacts, Docs, Sheets, etc.)
• Friendly, patient, and approachable personality
• High school diploma or equivalent (some roles may require additional education or experience)
• Experience working within an office environment in an administrative capacity.
• Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.
• Attention to detail and problem-solving skills.
• To assist in fulfilling the other functions of the Membership Team in providing administrative support to those departments and staff running membership support services and programs.

JOB DETAILS

• This is not a Union position
• Hours: Per Diem Monday – Sunday 4:30 pm -10:00pm
• Salary: Commensurate with experience.

Commonpoint Queens is a community-centric nonprofit, serving diverse audiences though every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to succeed. Originally founded in Queens in the early 1960s, we are guided by values of service and justice as we meet the evolving needs of 80,000 people through our wide-ranging dynamic programs at over 75 locations, including flagship sites in Little Neck, Forest Hills and Elmhurst. And with an inclusive, personalized approach, our exceptional services reflect, nurture, and embrace the breadth of lives we serve across New York and beyond. At every stage and every age, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of Commonpoint, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.