Business Partner, Human Resources

Commonpoint Queens (Samuel Field YM and YWHA); United States; On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Tiered health, dental, and vision

Pension plan and 403(b)

Paid time off and family benefits

Professional development support

Job summary

Commonpoint Queens (Samuel Field YM and YWHA) is seeking a Human Resources Business Partner to support day‑to‑day HR operations across multiple sites in Queens, the Bronx, and Manhattan.

You will lead onboarding, employee relations, compliance, HRIS administration, staff development, and data reporting, reporting to the Sr. HR Business Partner, with emphasis on discretion, accuracy, and timely, mission‑driven support.

Qualifications

• Bachelor's degree in HR, Business Administration, or related field preferred.
• 3–5 years of professional HR experience.
• Familiarity with HRIS systems; experience with Workday or ADP.
• Ability to handle confidential information with discretion.
• High attention to detail and ability to manage multiple priorities.
• Excellent organizational, interpersonal, and communication skills.
• Willingness to travel to Queens, the Bronx, and Manhattan.

Responsibilities

• Recruitment & onboarding responsibilities across multiple sites.
• Support employee relations, investigations, and resolution tracking.
• Maintain and update HR records in HRIS; run routine reports.
• Coordinate training sessions and staff development initiatives.
• Serve as HR liaison for program sites; provide on-site support.
• Coordinate offboarding processes and exit procedures.

Skills

HRIS systems

Workday/ADP

Employee relations

Onboarding

Data management

Education

Bachelor's degree in HR or related field

Tools

Google Suite

HRIS administration

Job description

ABOUT COMMONPOINT

At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

ABOUT THE ROLE

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Human Resources Business Partner situated within the Human Resources Department. The Human Resources Department plays a vital role in supporting the agency's operations across more than 80 sites and a workforce of nearly 3,000 staff. The individual hired as Human Resources Business Partner will manage day-to-day HR operations, including employee relations, compliance, training, staff development, and HRIS administration, ensuring that staff receive timely, accurate, and mission‑aligned HR support. This role reports directly to Sr. HR Business Partner.

ROLE RESPONSIBILITIES

Recruitment & Onboarding

• Assist in recruiting activities, including job postings, interview scheduling, and offer coordination.
• Lead and manage the end-to‑end onboarding process for all new hires across multiple sites, ensuring a consistent and welcoming experience.
• Prepare and distribute new hire paperwork, offer letters, and onboarding materials in compliance with agency and regulatory requirements.
• Monitor onboarding completion and follow up on outstanding documentation, background checks, and required training.
• Continuously evaluate and improve onboarding workflows to enhance the new hire experience and reduce time‑to‑productivity.

Employee Relations & Compliance

• Respond to general HR inquiries and provide guidance to staff on HR policies and procedures.
• Support employee relations functions, including documentation, investigations, and resolution tracking.
• Assist in tracking and reporting HR metrics related to staffing, turnover, onboarding completion, and employee engagement.

HRIS & Data Management

• Maintain and update employee records in the HRIS system in accordance with agency standards and applicable regulations.
• Run routine reports from HRIS system to support workforce planning and audit readiness.
• Assist with data integrity audits to ensure employee records are accurate and up to date.

Training & Staff Development

• Coordinate training sessions, HR events, and staff development initiatives.

Multi‑Site HR Support

• Serve as an HR liaison for assigned program sites, building relationships with site managers and providing on‑site HR support as needed.

Offboarding & Separation

• Coordinate separation processes including exit interviews, final paperwork, and system deactivations.

QUALIFICATIONS & KEY ATTRIBUTES

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 3–5 years of professional experience in a human resources role.
• Familiarity with HRIS systems; experience with Workday or ADP
• Demonstrated ability to handle confidential information with the highest level of discretion.
• High attention to detail and ability to manage multiple priorities.
• Excellent organizational, interpersonal, and communication skills.
• Commitment to diversity, equity, and inclusion in the workplace.
• Willingness to occasionally travel to offices located in Queens, the Bronx, and Manhattan.
• Proficiency in Google Suite

PREFERRED QUALIFICATIONS

• Experience working in a nonprofit, social services, or mission organization is a plus.
• Knowledge of federal, state, and NYC employment laws and regulations.
• Bilingual skills are a plus.

KEY ATTRIBUTES FOR THIS ROLE

• Strong ability to build relationships and communicate effectively with staff at all levels of the organization.
• Ability to exercise sound judgment, elevate issues appropriately, and thrive in a fast‑paced, high‑volume environment.
• Strong analytical and problem‑solving skills with a solutions‑oriented mindset and commitment to diversity, equity, and inclusion.

COMPENSATION & BENEFITS

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission‑driven commitment to equity and transparency. To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure. Our total rewards package reflects our dedication to employee well‑being, growth, and recognition.

• Tiered health, dental, and vision insurance options.
• Pension plan and 403(b) retirement savings opportunities.
• Generous paid time off and family‑supportive policies.
• Professional development and education support to foster career growth.
• Recognition and appreciation programs for exemplary performance.
• Employee discounts on programs and services.
• Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
• Long‑service severance upon retirement.

WORKING CONDITIONS & JOB DETAILS

Consider the following:

• Primary office‑based environment with regular travel to program sites across Queens, the Bronx, and Manhattan.
• Sedentary work with occasional lifting up to 20 pounds.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to work flexible hours, including occasional evenings or weekends as needed.

JOB DETAILS

• Working Schedule: Monday – Friday, 9:00am – 5:00pm
• Non‑Union Position
• Location:
• Manhattan: 35 West 31st Street, 4th Floor, New York, NY, 10001
• Central Queens: 67‑09 108th Street, Forest Hills, NY, 11375
• Little Neck: 58‑20 Little Neck Parkway, Little Neck, NY, 11362
• Bronx: 1665 Hoe Avenue, Bronx, NY, 10460
• Remote

Commonpoint is an equal opportunity employer

Commonpoint Queens is a community‑centric nonprofit, serving diverse audiences through every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to succeed. Originally founded in Queens in the early 1960s, we are guided by values of service and justice as we meet the evolving needs of 80,000 people through our wide‑ranging dynamic programs at over 75 locations, including flagship sites in Little Neck, Forest Hills and Elmhurst. And with an inclusive, personalized approach, our exceptional services reflect, nurture, and embrace the breadth of lives we serve across New York and beyond. At every stage and every age, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of our clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.