Adult Workforce Education Coordinator

Commonpoint Queens (Samuel Field YM and YWHA); United States; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Pension plan / 403(b)

Paid time off

Professional development

Employee discounts

Free pool clubs and fitness facilities

Job summary

Commonpoint Queens ( Samuel Field YM and YWHA ) is seeking a Full-Time Education Coordinator to advance workforce development for adult job seekers. You will organize DSP-related and general workforce readiness programs, coordinate trainings, and support program implementation across Bronx and Queens sites.

You will engage diverse learners, adapt curricula, and facilitate hybrid sessions both in person and online while documenting progress and outcomes for seamless program delivery.

Qualifications

• Bachelor’s degree in Education, Human Services, Social Work, Healthcare or related field preferred.
• 2+ years of experience in teaching adult learners.

Responsibilities

• Coordinate and facilitate workforce development activities in hybrid (virtual and in-person) settings to prepare adult job seekers for employment success.
• Monitor participant attendance, engagement, participation and outcomes while maintaining accurate program documentation and case notes.
• Support participant recruitment, onboarding, retention and successful program completion.
• Support efficient program operations and compliance with program and reporting requirements.
• Contribute to strong participant retention and completion outcomes aligned with workforce development goals.
• Facilitate workforce development workshops and training activities for diverse adult participants, including neurodivergent individuals.
• Provide coaching, feedback, resources and individualized support to help participants develop workforce skills and achieve employment goals.
• Promote an inclusive and supportive environment that encourages participant engagements.
• Support workforce training and career development initiatives aligned with industry needs.
• Represent Commonpoint professionally community and training partners.
• Travel between Bronx and Queens locations based on program and operational needs.
• Collaborate with program staff to support high-quality program delivery and student success.
• Communicate regularly regarding participant attendance, progress and support needs.
• Ensure compliance with program policies, procedures and reporting standards.
• Maintain organized records and effectively utilize virtual learning platforms and technology.

Skills

Classroom management

Curriculum development

Curriculum adaptation

Cultural competency

Virtual learning platforms

PowerPoint

Canva

Documentation & reporting

Education

Bachelor’s degree in Education, Human Services, Social Work, Healthcare or related field

Job description

ABOUT COMMONPOINT

At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

ABOUT THE ROLE

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Full-Time Education Coordinator within the Adult Workforce Department. The Adult Workforce Department provides employment and workforce development services to adult job seekers from diverse backgrounds, including individuals seeking to enter new careers, gain skills and achieve economic stability and growth. The individual hired as a Full-Time Education Coordinator will coordinate and facilitate workforce development programs and training activities for adult job seekers preparing for careers in Direct Support Professional (DSP) and other in-demand fields. A portion of the role will focus on supporting DSP-related workforce training, while the remaining responsibilities will include coordinating and facilitating general professional development activities that build workplace readiness, career skills and support participants’ success across a variety of career pathways. This is an adult workforce development and training position and is not a DSP or direct-care position. The Education Coordinator will not provide direct care or support services to individuals with disabilities. The role focuses on workforce program coordination, training facilitation, participant engagement and preparing adult job seekers for employment. The Education Coordinator will facilitate engaging workforce development activities in both in-person and virtual settings, support program and curriculum implementation, adapt training materials and resources and create a supportive and professional environment that encourages participant engagement and successful completion of workforce development activities. Additional workforce development topics and activities may be assigned based on department and program needs, with appropriate training and support provided. The Education Coordinator will share their time between our Bronx and Queens locations to support our program needs. We look for the ability to commute reliably to either site on assigned days, with some flexibility for occasional evening and Saturday hours. This role reports directly to the Program Director.

ROLE RESPONSIBILITIES

Impact & Data Strategy

• Coordinate and facilitate workforce development activities in hybrid (virtual and in-person) settings to prepare adult job seekers for employment success through DSP-related and general workforce readiness programming.
• Monitor participant attendance, engagement, participation and outcomes while maintaining accurate program documentation and case notes.
• Support participant recruitment, onboarding, retention and successful program completion.

Financial Stewardship

• Support efficient program operations and compliance with program and reporting requirements.
• Contribute to strong participant retention and completion outcomes aligned with workforce development goals.

People & Talent Development

• Facilitate workforce development workshops and training activities for diverse adult participants, including neurodivergent individuals.
• Provide coaching, feedback, resources and individualized support to help participants develop workforce skills and achieve employment goals.
• Promote an inclusive and supportive environment that encourages participant engagements.

Partnerships & External Relations

• Support workforce training and career development initiatives aligned with industry needs.
• Represent Commonpoint professionally community and training partners.
• Travel between Bronx and Queens locations based on program and operational needs.

Cross-Department Collaboration & Communication

• Collaborate with program staff to support high-quality program delivery and student success.
• Communicate regularly regarding participant attendance, progress and support needs.

Operations, Safety & Risk Management

• Ensure compliance with program policies, procedures and reporting standards.
• Maintain organized records and effectively utilize virtual learning platforms and technology.

QUALIFICATIONS & KEY ATTRIBUTES

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Education, Human Services, Social Work, Healthcare or a related field preferred, or equivalent professional experience.
• 2+ years of experience in teaching or instructing adult learners, particularly in Direct Support Professional training, healthcare training or related workforce development.

KEY ATTRIBUTES FOR ADULT WORKFORCE INSTRUCTOR ROLE

• Experience managing classroom dynamics and creating a supportive learning environment.
• Strong ability to develop and adapt curriculum for diverse learners, including neurodivergent individuals.
• Demonstrated cultural competency and experience working with individuals from a wide range of backgrounds.
• Comfortable using virtual learning platforms and technology.
• Experience creating PowerPoint and Canva presentations.
• Strong organizational skills and ability to document student progress through case notes and reports.

COMPENSATION & BENEFITS

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency. To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure. Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

• Tiered health, dental, and vision insurance options.
• Pension plan and 403(b) retirement savings opportunities.
• Generous paid time off and family-supportive policies.
• Professional development and education support to foster career growth.
• Recognition and appreciation programs for exemplary performance.
• Employee discounts on programs and services.
• Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
• Long-service severance upon retirement.

WORKING CONDITIONS

Consider the following: Environment, such as an office or outdoors. Exposures encountered, such as hazardous materials, loud noise, or extreme heat/cold. Essential physical requirements, such as climbing, standing, stooping, or typing. Physical effort/lifting, such as sedentary - up to 10 pounds; light - up to 20 pounds; medium- up to 50 pounds; heavy - over 50 pounds, and in certain roles, to lift individuals up to 300 pounds.

JOB DETAILS

Location: 77-17 Queens Boulevard, Elmhurst, NY, 11373 & 1665 Hoe Avenue, Bronx, NY, 10460 Non-Union Position In-Person Commonpoint is an equal opportunity employer.

Commonpoint Queens is a community-centric nonprofit, serving diverse audiences though every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to succeed. Originally founded in Queens in the early 1960s, we are guided by values of service and justice as we meet the evolving needs of 80,000 people through our wide-ranging dynamic programs at over 75 locations, including flagship sites in Little Neck, Forest Hills and Elmhurst. And with an inclusive, personalized approach, our exceptional services reflect, nurture, and embrace the breadth of lives we serve across New York and beyond. At every stage and every age, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of Commonpoint clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.