Specialist-Registration I

Indiana University Health; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Indiana University Health at Methodist Hospital Professional Center I & II seeks a front desk professional to manage patient flow, verify insurance, and assist with pre-registration. You will collect demographics, schedule appointments, explain charges, and enter data into the system while handling payments and directing callers.

The role requires a high school diploma and healthcare exposure; familiarity with ICD-10/CPT coding and MS Office is a plus.

Qualifications

• High School Diploma or GED required.
• Healthcare setting experience preferred.
• Ability to learn/retain medical coding (ICD-10, CPT preferred).
• Knowledge of insurance interpretation and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Collecting financial and demographic information for accurate records.
• Scheduling appointments and interviewing patients for medical details.
• Explaining charges and policies.
• Validating and entering charges into systems.
• Collecting payments.
• Answering calls and directing patients/visitors appropriately.

Skills

Medical office experience

Time management

Critical thinking

Multi-tasking

Team-oriented

Education

High School Diploma/GED

Tools

MS Office

Job description

• Schedule: Monday–Friday, 8:00am to 4:30pm No holidays or weekends (Onsite)
• Location: Methodist Hospital Professional Center I & II

Overview

• Schedule: Monday–Friday, 8:00am to 4:30pm No holidays or weekends (Onsite)
• Location: Methodist Hospital Professional Center I & II

Position Details

• Schedule: Monday–Friday, 8:00am to 4:30pm No holidays or weekends (Onsite)
• Location: Methodist Hospital Professional Center I & II

Top Responsibilities

• Patient check-in and check-out
• Insurance verification
• Pre-registration
• Managing work queues
• Rescheduling appointments
• Processing referrals

Top Skills For Success

• 3–6 months of medical office experience
• Strong time management and critical thinking skills
• Ability to multi-task and adapt in a fast-paced environment
• Receptive to constructive feedback
• Team-oriented mindset

Team Environment

• Fast-paced, high-volume clinic

Role Summary

Facilitates patient flow from entry to destination in a timely, accurate, and professional manner. Responsibilities include:

• Collecting financial and demographic information for accurate records
• Scheduling appointments and interviewing patients for medical details
• Explaining charges and policies
• Validating and entering charges into systems
• Collecting payments
• Answering calls and directing patients/visitors appropriately

Requirements

• High School Diploma/GED required
• Prefer experience in a healthcare setting
• Ability to learn and retain medical coding (ICD-10, CPT preferred)
• Knowledge of insurance interpretation, clinical practices, and medical terminology preferred
• Basic proficiency in MS Office (Word, PowerPoint, Excel)

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.