Registration Specialist I

Indiana University Health System; Lafayette (IN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Employee Assistance Program

Wellness program incentives

Job summary

Indiana University Health System in Lafayette, IN is seeking team members for front desk/clerical roles in our primary care clinic. You will greet patients, gather information, schedule appointments, explain charges, and ensure accurate records for reimbursement and care.

Candidates should have a High School diploma or GED and basic MS Office skills. Experience in healthcare and ability to learn medical coding (ICD-10/CPT) is preferred.

Qualifications

• High School Diploma or GED required.
• Basic MS Office (Word, PowerPoint, Excel) proficiency.
• Healthcare setting experience preferred.
• Strong phone and customer service skills.

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate accurate financial and demographic records for patients.
• Schedules appointments, interviews patients for medical information, explains charges and policies, and collects payments.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Patient flow coordination

Customer service

Education

High School Diploma or GED

Tools

MS Office

Job description

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Why Join IU Health?

As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results – Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

SCHEDULE

Monday – Friday

8:00am – 5:00pm

WORK LOCATION

Primary Care Clinic: 1 Walter Scholer Drive, Lafayette, Indiana

KEY RESPONSIBILITIES

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

REQUIREMENTS

• High School Diploma or GED.

PREFERRED QUALIFICATIONS

• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding: ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).