Specialist-Registration I

IU Health; Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

IU Health is looking for a patientservices associate to support a fast-paced clinic at Methodist Hospital Professional Center I & II. The role involves check-in/check-out, verifying insurance, and pre-registration to keep patient flow smooth and accurate.

Onsite schedule is Monday–Friday, 8:00am–4:30pm with no holidays or weekends. Primary duties include collecting demographics and payments, scheduling appointments, explaining charges and policies, and entering data into systems.

Qualifications

• 3–6 months of medical office experience.
• Strong time management and critical thinking.
• Able to multi-task in a fast-paced setting.
• Receptive to constructive feedback.
• Team-oriented with collaborative mindset.

Responsibilities

• Patient check-in and check-out.
• Insurance verification.
• Pre-registration.
• Managing work queues.
• Rescheduling appointments.
• Processing referrals.

Skills

Medical office experience

Time management

Critical thinking

Multi-tasking

Adaptability

Feedback receptiveness

Teamwork

Education

High School Diploma/GED

Tools

MS Office

Job description

Position Details

Schedule: Monday-Friday, 8:00am to 4:30pm
No holidays or weekends (Onsite)

Location: Methodist Hospital Professional Center I & II

Top Responsibilities

• Patient check-in and check-out
• Insurance verification
• Pre-registration
• Managing work queues
• Rescheduling appointments
• Processing referrals

Top Skills for Success

• 3-6 months of medical office experience
• Strong time management and critical thinking skills
• Ability to multi-task and adapt in a fast-paced environment
• Receptive to constructive feedback
• Team-oriented mindset

Team Environment

Fast-paced, high-volume clinic

Role Summary

Facilitates patient flow from entry to destination in a timely, accurate, and professional manner. Responsibilities include:

• Collecting financial and demographic information for accurate records
• Scheduling appointments and interviewing patients for medical details
• Explaining charges and policies
• Validating and entering charges into systems
• Collecting payments
• Answering calls and directing patients/visitors appropriately

Requirements

• High School Diploma/GED required
• Prefer experience in a healthcare setting
• Ability to learn and retain medical coding (ICD-10, CPT preferred)
• Knowledge of insurance interpretation, clinical practices, and medical terminology preferred
• Basic proficiency in MS Office (Word, PowerPoint, Excel)