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Hyundai MOBIS Parts America seeks a Specialist II, Parts Quality at our HQ in Fountain Valley, CA. You will administer part quality checks across the MOB’S network, instruct inspections for current stock and future receipts, and manage supplier claims for damaged or defective parts.
Ideal candidates have 2–4 years in automotive parts, a related Bachelor's degree, and strong MS Office and Adobe Suite skills. This is a full-time, non-exempt role with benefits.
We are searching for an experienced Specialist II, Parts Quality at our Headquarters facility.
We think creatively and keep challenging ourselves to help create a new future and eventually make humankind’s dreams a reality. Ready for the challenge?
Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis - which are installed on new vehicles in the United States and Canada.
The Specialist, parts Quality will be responsible for administration of part quality checks across the MOB'S parts America Network. The objective is to provide clear instructions to inspect both current stock and inbound future stock. This position will also be responsible for submission and effective oversight of Damage and Defective parts supplier claims.
Coordinate with the Parts Helpdesk, the Specialist, Parts Quality Specialist will identify, review and communicate specific parts inspections for current Parts Distribution Center (PDC) stock, and limited future receipts to identify and quarantine suspect stock.
The Specialist, parts Quality Specialist will track and report on current open inspections; as well as report on statistics related to previous inspections with PDC activity.
The Specialist parts Quality Specialist will submit, and process supplier claims related to damage and defect for AIS parts. This position will be responsible through judgment on these claims and will contest judgments not standing with current MPA policy.
The Specialist, parts Quality Specialist will provide special reporting or perform special projects as directed by Management.
Timely completion of Stock Inspections/Part Checks (measured by a 3-month target) and accurate Monthly KPI Reporting.
Effectively manage all official quality announcements by communicating with the proper contacts at MHQ, affiliates, and Within MPA to resolve in a timely manner. Measured by claims submission Within IO business days/14 calendar days.
Effectively manage all other part quality Issues by communicating with the proper contacts at MHQ, affiliates, and within MPA to resolve in a timely manner.
Achieve parts technical claim acceptance rate of 65% that supports the overall goal of a 65% supplier claims acceptance (line basis).
Track and be able to report on: Stock Inspections, Parts Checks, Official Quality Announcements, Supplier Damage and Defective claim, and track and update/remove inspection lags on expired inspections.
Work schedule/hours
7:00 am - 4:00 pm
Minimal overnight travel (up to 10%) by land and/or air.
This position will be in a continuous state of improvement. This position will require continuous updating of roles and responsibilities; as well as criteria for better maintenance.
This position will continue to work with many different departments. It is critical that the Specialist, Parts Quality Information clearly and effectively communicates often with all related parties
Degree/Diploma Obtained Program of Study Required/Preferred
Bachelors Arts Preferred
Additional Education Requirements
Bachelor's degree in related field or experience with showcasing individual areas of automotive parts is desired
Years of Experience Job Category Required/Preferred
2-4 years Automotive Required
Additional Experience Requirements
Parts Catalogs
Adobe Suite knowledge
Ability to communicate main points through photos
Microsoft Suite Knowledge to include (Word/Excel/Power Point/Visio/Outlook/Access)
Certificates, Licenses, Registrations Required/Preferred
Additional Certification Requirements
Computer Skills
Intermediate computer skills: e-mail, routine database, word processing, spreadsheets
Reasoning Ability
Apply common sense understanding/carry out detailed written/oral instructions.
- Non-Exempt
Hourly Wage , $54,363.95 - 80,186.83
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.