Specialist, Dispatch Operations

Hawthorne Gardening Co.; Geismar (LA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision, life benefits

401(k) with company match

Stock purchase program at discount

Wellness program

Family support benefits

Job summary

Scotts Miracle-Gro in Geismar, LA is seeking a Dispatch Operations Specialist to coordinate freight, negotiate carrier rates, and ensure compliance with DOT regulations. The role supports timely deliveries and effective order processing.

You will also assist with scheduling, customer communications, and general office duties. A HS diploma and freight/dispatch experience are required, along with proficiency in Microsoft Office and strong leadership skills.

Qualifications

• HS diploma required.
• 2 years experience in a traffic or freight field.
• Experience dispatching trucks preferred.
• Microsoft Office and computer skills essential.
• Strong leadership and communication skills.
• Ability to manage multiple priorities with customer service focus.
• Prior negotiation experience.
• Knowledge of state, local and federal DOT regulations.
• Knowledge of office procedures.

Responsibilities

• Coordinate freight for Scotts and Growing Media to maximize efficiency and timely deliveries.
• Negotiate freight rates with contract carriers.
• Maintain records and paperwork to ensure compliance with regulations for private fleet and contract carriers.
• Confirm and process orders and bills of lading.
• Advise customers on delivery scheduling and order problems; work with production on schedules; coordinate shipments with plants.
• Cross train and perform general office duties as needed.
• Perform special projects and other office duties as requested.

Skills

Leadership

Communication

Customer service

Multitasking

Negotiation

Regulatory knowledge (DOT)

Education

High School Diploma

Tools

Microsoft Office

Job description

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! The hourly rate pay for this position at Scotts will generally fall between $20.50 - 27.70 per hour and is paid weekly. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location. We are looking for a Dispatch Operations Specialist to join our ScottsMiracle-Gro team in Geismar, LA!

In this role you will:

• Coordinate Scotts and Growing Media freight ensuring maximum efficiency as well as timely deliveries.
• Negotiate freight rates with contract carriers.
• Maintain and processes all necessary records and paperwork to ensure that private fleet as well as contract carriers are in compliance with state, federal and local regulations.
• Confirm and/or process orders and bills of lading.
• Advise customers on delivery scheduling and order problems; develop production schedules in conjunction with the Production Supervisor; work with production personnel and other Growing Media Plants to coordinate shipments; responds to inquiries from customers, truck drivers, corporate personnel, etc.
• Cross train and fill in the general office duties such as scale operation, AP fill in, production entry fill in, inventory posting fill in or other general tasks as needed.
• Perform special projects and other office duties as requested.

What you'll need to be successful:

• A High School Diploma
• Two years experience in a traffic or freight related field.
• Previous experience dispatching trucks
• Microsoft Office and computer skills
• Strong leadership and communication skills
• The ability to manage multiple priorities at once with a strong customer service orientation
• Prior Negotiation experience
• Knowledge of state, local and federal DOT regulations
• Knowledge of office procedures.

What we do for you (just to name a few cool ones):

• Medical, dental, vision, life insurance, holidays, vacation and sick time benefits available within a month of your start date.
• Healthcare navigation, advocacy and support
• 401(k) company match up to 7.5% with immediate participation and vesting
• Ability to purchase company stock at a 15% discounted price from market value
• $600 annual wellness reimbursement program
• Up to $30,000 to help cover the cost of fertility treatments, adoption or surrogacy
• Up to 18 weeks of time away to support your growing family
• * Eligibility for the above benefits may vary based on full-time/part-time status or additional factors.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity