Special Orders & Proposals Coordinator

Wurth USA, Inc.; Ramsey, Northern (NJ, KY); Hybrid; USD 40,000 - 43,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Würth USA is seeking a highly organized Special Orders Associate to join our Sales Development team in Ramsey, NJ. You will serve as the central point of contact for special order projects, source procurement opportunities, coordinate cross-functional teams, and manage orders from quotation through delivery.

The ideal candidate thrives in a fast-paced environment, communicates effectively across departments, and can manage multiple projects while delivering outstanding customer service.

Qualifications

• College degree or equivalent combination of education and relevant experience.
• Strong organizational, communication, and customer service skills.
• Excellent attention to detail and follow-through.
• Ability to manage multiple priorities in a deadline-driven environment.

Responsibilities

• Serve as the primary point of contact for assigned special order projects and proposals.
• Prepare, manage, and coordinate customer proposals, bids, RFQs, RFPs, and RFIs to ensure timely and accurate submissions.
• Enter customer orders and quotations accurately and within department guidelines.
• Collaborate with Sales, Product Management, Purchasing, Procurement, Logistics, Warehouse, and other internal teams to support customer projects.
• Monitor proposal requirements and ensure all customer specifications, pricing, and deadlines are met.
• Communicate project status, delivery updates, and additional requirements with Sales Representatives, customers, and internal stakeholders.
• Maintain and update SAP item and vendor information, including costs, minimum order quantities, pack sizes, and supplier data.
• Review open orders, expedite shipments when necessary, track deliveries, and communicate changes in expected delivery dates.
• Assist Sales Representatives and Managers with customer demand planning and project support.
• Manage stocking agreements and purchase agreements.
• Coordinate procurement activities and vendor follow-up for large customer accounts.
• Manage X-Stock reports and support inventory procurement activities.
• Assist warehouse personnel with reconciliation of incoming goods when needed.
• Generate ad hoc reports and provide project updates to management.
• Support additional departmental projects and responsibilities as assigned.

Skills

Organizational skills

Communication skills

Customer service

Attention to detail

Multitasking

Problem-solving

Education

Bachelor's degree or equivalent

Tools

SAP

Microsoft Excel

PowerPoint

Job description

Würth USA is seeking a highly organized Special Orders Associate to join our Sales Development team in Ramsey, NJ. You will serve as the central point of contact for special order projects, source procurement opportunities, coordinate cross-functional teams, and manage orders from quotation through delivery.

The ideal candidate thrives in a fast-paced environment, communicates effectively across departments, and can manage multiple projects while delivering outstanding customer service.