Project Coordinator - Order Management & Delivery

Werner Electric Supply Company; Appleton (WI); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with company (

Paid holidays, vacation, personal, and

Parental Leave

Job summary

Werner Electric Supply Company in Appleton, WI is seeking an organized professional to manage all project orders from start to finish, coordinating launches, entry, maintenance, and ongoing communication with customers.

You will collaborate with Account Managers, Product Management, Pricing, Delivery and Warehousing to ensure a smooth customer experience, monitor shipping status, and adapt to changes while maintaining reports and relationships.

Qualifications

• Enter and manage assigned jobs within Job Management, Solar, vendor portals and all applicable systems.
• Create and provide all applicable reports for assigned jobs to the appropriate Account Managers and customers.
• Review and provide weekly shipping status reports to customers and Account Managers communicating critical shipping information.
• Navigate through frequent changes, delays, or unexpected events and change approach or method to best fit the situation.
• Collaborate with Account Managers and external rep teams to meet and provide solutions to customer needs.
• Monitor and utilize systems to initiate the appropriate methods and documentation needed to launch the assigned projects by preparing and sending pre-order entry submittals.
• Collaborate with Product Management, Pricing, Quotation, Delivery and Warehousing teams to develop and maintain relationships that will allow for a better customer experience.
• Collaborate with peers and leadership to ensure best practices are being utilized to allow for the highest level of customer experience.

Responsibilities

• Enter and manage assigned jobs within Job Management, Solar, vendor portals and all applicable systems.
• Create and provide all applicable reports for assigned jobs to the appropriate Account Managers and customers.
• Review and provide weekly shipping status reports to customers and Account Managers communicating critical shipping information.
• Navigate through frequent changes, delays, or unexpected events and change approach or method to best fit the situation.
• Collaborate with Account Managers and external rep teams to meet and provide solutions to customer needs.
• Monitor and utilize systems to initiate the appropriate methods and documentation needed to launch the assigned projects by preparing and sending pre-order entry submittals.
• Collaborate with Product Management, Pricing, Quotation, Delivery and Warehousing teams to develop and maintain relationships that will allow for a better customer experience.
• Collaborate with peers and leadership to ensure best practices are being utilized to allow for the highest level of customer experience.

Skills

Vendor management

Customer service

Logistics

Communication

Problem solving

Education

High School Diploma or equivalent

2-4 years of related experience preferred

Job description

Werner Electric Supply Company in Appleton, WI is seeking an organized professional to manage all project orders from start to finish, coordinating launches, entry, maintenance, and ongoing communication with customers.

You will collaborate with Account Managers, Product Management, Pricing, Delivery and Warehousing to ensure a smooth customer experience, monitor shipping status, and adapt to changes while maintaining reports and relationships.