Spare Parts Administrator

Knapp Inc; Greencastle (Franklin County); Presencial; USD 42.000 - 63.000; Jornada completa

Descripción de la vacante

KNAPP is hiring a Spare Parts Administrator in Greencastle, PA. This role handles spare parts sales, repairs, and returns at the customer site, while maintaining strong customer relations and data management for spare parts inventory.

The position supports purchasing and shipping coordination, warehouse tasks, and supplier quotations. Applicants should be comfortable with Excel-based reporting, order confirmations, and document filing, with overtime and occasional travel likely.

Formación

• Manage spare parts sales, repairs and returns at the customer site.
• Maintain good customer relations and respond to inquiries.
• Data management of spare parts inventory.

Responsabilidades

• Manage Spare Parts sales, repairs and returns at the Customer site.
• Establish and maintain good customer relations by promptly responding to inquiries and promoting the Company's products and services.
• Data management of spare parts inventory.
• Create Excel spreadsheets and report generation.
• Track trends and volume.
• Send order confirmations, track information and parts returns authorisations to customers.
• Coordinate with Purchasing and Shipping Managers and headquarters to ensure qualified spare parts delivery.
• Assist with warehouse shipping, receiving and inventory audits.
• Request quotations from local suppliers and headquarters in Austria.
• Filing and shipping documentation; match order confirmations and calculate shipping rates.
• Develop and update written procedures for each task; standardize work and cross-train employees.
• Perform other duties as required.

Conocimientos

Customer service

Data management

Inventory tracking

Herramientas

Excel

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Spare Parts Administrator

Full Time Customer Service Greencastle, PA, US

2 days ago Requisition ID: 2066

WHO WE ARE

KNAPP brings new technology to warehouse automation.

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.

One of KNAPP's primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group's unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

• Manage Spare Parts sales, repairs and returns at the Customer site
• Establishandmaintaingoodcustomerrelationsbypromptlyrespondingtoexternalandinternal customer's inquiries and promoting the Company's products and services
• Datamanagementofsparepartsinventory
• CreateExcelspreadsheetsandreportgeneration.
• Keeptrackoftrendsandvolume
• Sendorderconfirmations,trackinformationandpartsreturnsauthorizationstocustomers
• WorkwiththePurchasingManager/ShippingManagerandheadquartersinordertosecure qualified management of spare parts delivery when applicable
• Assistwithwarehouseshipping,receivingandinventoryaudits
• RequestquotationsfromlocalsuppliersandheadquartersinAustria
• Filingandshippingdocumentation;matchorderconfirmations,calculateshippingrates
• Developandupdatewrittenproceduresforeachtask.Standardizeworkandcrosstrainem- ployees
• Performs other duties as required

WHAT YOU HAVE

Working Conditions and Environment:

• Overtime,ifrequiredbywork
• AuthorizedtoworkintheU.S
• Occasionaltravelmayberequested
• Professionalofficeetiquetteisrequiredatalltimes.
• Physical requirements: Sitting for long periods of time, standing, walking, climbing ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds.

WHAT YOU WILL GET

• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Tuition Reimbursement
• Pet Insurance

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during "off-hours."