Spanish-Speaking Universal Banker: Customer Experience Pro

M&T Bank; Gaithersburg (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

M&T Bank in Gaithersburg, MD is seeking a Teller to support branch operations, deliver exceptional customer service, and promote banking solutions. You will handle daily transactions and engage customers to identify their needs.

In this role you will educate customers on Consumer and Business Banking options, support digital engagement, and uphold branch standards while ensuring compliance and accurate logging of activities.

Qualifications

• High school diploma or equivalent (GED) required.
• Retail sales or customer service experience preferred.
• Ability to communicate clearly and professionally.

Responsibilities

• Educate customers and explain features and benefits of Banking solutions.
• Engage customers and promote digital capabilities in interactions.
• Handle branch transactions accurately and log activities in the system.
• Adhere to compliance and operational risk controls.

Skills

Verbal communication

Interpersonal skills

Time management

Education

High school diploma or equivalent

Job description

M&T Bank in Gaithersburg, MD is seeking a Teller to support branch operations, deliver exceptional customer service, and promote banking solutions. You will handle daily transactions and engage customers to identify their needs.

In this role you will educate customers on Consumer and Business Banking options, support digital engagement, and uphold branch standards while ensuring compliance and accurate logging of activities.