Bilingual Spanish Banking Advisor & Universal Banker

M&T Bank Corporation; Germantown (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

M&T Bank Corporation in Germantown, Maryland is seeking a Teller to support daily branch operations and deliver exceptional customer service to Consumer and Business Banking clients. You will educate customers on banking solutions, process transactions, and identify opportunities to expand relationships through proactive engagement.

The role emphasizes assisting with AML/KYC processes, adhering to bank standards, and promoting digital channels to meet customer needs while maintaining a strong,

Qualifications

• High school diploma or GED required.
• Minimum 1 year of proven retail sales, call center, customer service, or telesales experience.

Responsibilities

• Educate customers and explain features and benefits of Consumer and Business Banking solutions.
• Engage customers and promote digital capabilities in interactions.
• Handle servicing-related tasks for Consumer and Business Banking relationships.
• Follow sales process and provide customer-focused guidance.
• Identify opportunities to solve banking needs and refer to appropriate partners.

Skills

Retail sales experience

Customer service

Verbal communication

Multilingual communication

Education

High school diploma or GED

Job description

M&T Bank Corporation in Germantown, Maryland is seeking a Teller to support daily branch operations and deliver exceptional customer service to Consumer and Business Banking clients. You will educate customers on banking solutions, process transactions, and identify opportunities to expand relationships through proactive engagement.

The role emphasizes assisting with AML/KYC processes, adhering to bank standards, and promoting digital channels to meet customer needs while maintaining a strong,