Spanish Speaking Travel Support Specialist -Remote in Greece

Employers from Greece; United States; À distance; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health insurance

Private health insurance

2 extra salaries per year

Résumé du poste

Patrique Mercier Recruitment FR is seeking a Spanish Speaking Travel Support Specialist to deliver exceptional service as clients plan and book trips.

You will handle inquiries via phone, email and live chat, manage changes to flights and itineraries, coordinate with suppliers, and keep detailed CRM records to enable proactive follow-up and service improvements.

Qualifications

• Fluency in Spanish and English (oral and written).
• Experience in customer service or travel sector is preferred.
• Strong communication and customer-oriented approach.
• Excellent organizational abilities and attention to detail.
• Able to manage multiple tasks in a dynamic environment.
• Knowledge of travel booking systems and CRM software is an advantage.

Responsabilités

• Assist Spanish-speaking clients with travel inquiries and bookings.
• Manage travel arrangements including changes and itineraries.
• Coordinate with suppliers, airlines, and hotels to resolve issues.
• Provide up-to-date information on travel policies, destinations, and services.
• Keep detailed CRM records for follow-up and service improvements.
• Demonstrate professionalism and customer care in all interactions.
• Stay informed about travel industry trends.

Connaissances

Bilingual Spanish/English

Customer service experience

Communication skills

Organizational skills

CRM familiarity

Travel booking systems

Outils

CRM software

Description du poste

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Travel Support Specialist. This role is ideal for individuals with a passion for travel, providing excellent customer service, and assisting clients in creating memorable travel experiences. As a Travel Support Specialist, you will be the first point of contact for Spanish-speaking clients as they navigate their travel plans.

Responsibilities

• Assist Spanish-speaking clients with travel inquiries and bookings through various channels such as phone, email, and online chat.
• Help clients manage their travel arrangements, including flight changes, accommodation modifications, and itinerary adjustments.
• Coordinate with travel suppliers, airlines, and hotels to resolve any issues that may arise.
• Provide accurate and up-to-date information regarding travel policies, destinations, and available services.
• Keep detailed records of client interactions in the CRM for effective follow-up and service enhancement.
• Demonstrate a high standard of professionalism and customer care in all interactions.
• Stay informed about current trends in the travel industry to better assist clients.

Requirements

• Fluency in Spanish and English, both oral and written.
• Prior experience in customer service or the travel sector is strongly preferred.
• Strong communication skills and a customer-oriented approach.
• Exceptional organizational abilities and attention to detail.
• Capability to manage multiple tasks and respond effectively in a dynamic environment.
• Knowledge of travel booking systems and CRM software is an advantage.
• Enthusiasm for travel and helping clients achieve their travel goals.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...