Spanish Speaking Social Media Support Advisor -Remote in Greece

Employers from Greece; United States; Remote; USD 33,000 - 56,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Social Media Support Advisor. This role focuses on delivering outstanding support to Spanish-speaking customers across various social media channels and resolving inquiries to enhance the customer experience.

The ideal candidate is fluent in Spanish and English, with experience in social media support or customer service, and able to collaborate with marketing teams to ensure consistent brand messaging.

Qualifications

• Fluent in Spanish and English with strong written and verbal communication.
• Experience in social media support, customer service, or community management.
• Knowledge of social media platforms and their dynamics.

Responsibilities

• Deliver outstanding support to Spanish-speaking customers via social channels.
• Monitor discussions and respond promptly to inquiries and comments.
• Engage proactively to enhance customer satisfaction with the brand.
• Collaborate with marketing/content teams to align messaging.
• Analyze feedback to identify trends and suggest product improvements.
• Assist in creating social media content for the Spanish-speaking audience.
• Stay updated on social media best practices and trends.

Skills

Bilingual Spanish-English

Social media support

Customer service

Multitasking

Communication skills

Collaboration with marketing

Tools

Social media platforms

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Social Media Support Advisor. This position is integral for individuals who are enthusiastic about social media and eager to enhance customer experience through effective communication and support. As a Spanish Speaking Social Media Support Advisor, you will play a key role in fostering positive interactions with our clients' Spanish-speaking audience.

Responsibilities

• Deliver outstanding support to Spanish-speaking customers via various social media channels, promptly addressing inquiries and resolving concerns.
• Monitor social media interactions to ensure timely responses to comments, messages, and questions from users.
• Engage with customers proactively to enhance their experience and satisfaction with the brand.
• Collaborate with marketing and content teams to ensure communications are consistent and aligned with the brand's messaging.
• Analyze customer feedback and interactions to identify trends and suggest improvements to products and services.
• Support the creation of social media content that resonates with the Spanish-speaking audience.
• Stay informed on social media best practices and trends to provide enhanced support and insights.

Requirements

• Fluent in Spanish and English, with strong written and verbal communication skills.
• Experience in social media support, customer service, or community management is preferred.
• In-depth knowledge of various social media platforms and their user dynamics.
• Excellent problem-solving skills and a customer-oriented approach.
• Ability to multitask and manage priorities in a fast-paced environment.
• Familiarity with social media analytics tools is advantageous.
• A team player with a positive demeanor and a passion for providing exceptional customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...