Spanish Speaking Corporate Customer Advisor -Remote in Greece

Employers from Greece; United States; Remote; USD 39,000 - 73,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package (Flight,

Airport transfer and hotel

Health Insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment FR seeks a Spanish-speaking Corporate Customer Advisor to support corporate clients via phone, email, and live chat. The role emphasizes delivering excellent service, handling inquiries on accounts, products, and services, and building strong client relationships.

Ideal candidates will be fluent in Spanish and English, with corporate/B2B customer service experience and proficiency in CRM systems and Microsoft Office.

Qualifications

• Fluency in Spanish and English, both written and spoken.
• Prior experience in customer service, especially in a corporate or B2B context.
• Exceptional communication and interpersonal skills, with a strong commitment to customer satisfaction.
• Familiarity with customer service applications and the Microsoft Office Suite.
• Ability to analyze problems and implement effective solutions in a fast-paced environment.

Responsibilities

• Deliver exceptional support to Spanish-speaking corporate clients through multiple communication channels including phone, email, and live chat.
• Assist customers with inquiries related to their corporate accounts, product options, and service concerns.
• Cultivate and maintain strong relationships with clients by efficiently addressing their needs and fostering trust.
• Educate corporate customers about company products and services to ensure they receive optimal value.
• Log all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting.
• Engage with sales and technical support teams to resolve customer issues and continually enhance service delivery.
• Collect and analyze customer feedback to identify areas for service improvement.

Skills

Fluent Spanish

Fluent English

Customer service experience

Corporate/B2B experience

Tools

CRM system

Microsoft Office

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to announce an excellent opportunity for a Spanish Speaking Corporate Customer Advisor. This dynamic role is ideal for individuals who are enthusiastic about providing top-notch customer service and thrive in a corporate atmosphere where client satisfaction is a priority.

Responsibilities

• Deliver exceptional support to Spanish-speaking corporate clients through multiple communication channels including phone, email, and live chat.
• Assist customers with inquiries related to their corporate accounts, product options, and service concerns.
• Cultivate and maintain strong relationships with clients by efficiently addressing their needs and fostering trust.
• Educate corporate customers about company products and services to ensure they receive optimal value.
• Log all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting.
• Engage with sales and technical support teams to resolve customer issues and continually enhance service delivery.
• Collect and analyze customer feedback to identify areas for service improvement.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Prior experience in customer service, especially in a corporate or B2B context.
• Strong understanding of corporate customer requirements and a professional approach.
• Exceptional communication and interpersonal skills, with a strong commitment to customer satisfaction.
• Familiarity with customer service applications and the Microsoft Office Suite.
• Ability to analyze problems and implement effective solutions in a fast-paced environment.
• Flexibility to work varied hours, including evenings and weekends as needed.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...