Spanish-Speaking Patient Coordinator

Paycom; Worcester (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid vacation time

Paid holidays

Paid sick time

Dental and orthodontic benefits

401(k) retirement plan with employer贡献

Job summary

Elite Oral Surgery Associates is seeking a Patient Coordinator to greet patients, manage scheduling, verify insurance, and assist with payments. The role focuses on creating a welcoming, efficient patient experience in a fast-paced environment.

The ideal candidate will be fluent in Spanish and English, demonstrate strong communication skills, and support the clinical team with smooth patient handoffs and accurate record-keeping.

Qualifications

• Fluency in Spanish and English is required.
• Excellent communication and customer service skills.
• Ability to manage a fast-paced front desk and scheduling processes.
• Experience verifying insurance and explaining coverage to patients is highly valued.

Responsibilities

• Greet patients and set a welcoming tone at check-in.
• Manage the daily schedule and minimize patient wait times.
• Coordinate handoffs between patients and clinical team.
• Assist with billing, payments, and insurance discussions.
• Maintain accurate patient records in compliance with HIPAA.

Skills

Spanish fluency

Communication skills

Customer service

Bilingual English/Spanish

Tools

Practice management software

HIPAA compliance tooling

Job description

Elite Oral Surgery Associates is seeking a Patient Coordinator to greet patients, manage scheduling, verify insurance, and assist with payments. The role focuses on creating a welcoming, efficient patient experience in a fast-paced environment.

The ideal candidate will be fluent in Spanish and English, demonstrate strong communication skills, and support the clinical team with smooth patient handoffs and accurate record-keeping.