Spanish-Speaking Live Chat Gaming Advisor – Customer Support Pro
Employers from Greece
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Benefits offered by this job
Job summary
Patrique Mercier Recruitment By Nellie in the United States is seeking a Spanish-speaking Live Chat Gaming Advisor to join our team. You will provide real-time support to players, resolve gaming issues, and promote promotions in a fast-paced chat environment.
Ideal candidates are bilingual, with a passion for online gaming, strong communication skills, and experience with live chat and CRM tools. This role offers competitive pay, bonus potential, and comprehensive training.
Qualifications
- Fluency in Spanish and English, both written and spoken.
- Experience in customer service or gaming support preferred.
- Passion for online gaming and familiarity with gaming platforms.
- Excellent communication and interpersonal skills.
- Proficiency with live chat software and CRM systems.
- Strong analytical and problem-solving abilities.
- Ability to work evenings and weekends as needed.
Responsibilities
- Provide Spanish-speaking live chat support to customers.
- Address questions about gaming accounts, promotions and technical issues.
- Educate customers about new games, features, and offers.
- Accurately log customer interactions in the CRM system.
- Collaborate with colleagues to improve team performance.
- Collect and analyze customer feedback to improve service.
- Stay updated on industry trends and company offerings.
Skills
Tools
Job description
Patrique Mercier Recruitment By Nellie in the United States is seeking a Spanish-speaking Live Chat Gaming Advisor to join our team. You will provide real-time support to players, resolve gaming issues, and promote promotions in a fast-paced chat environment.
Ideal candidates are bilingual, with a passion for online gaming, strong communication skills, and experience with live chat and CRM tools. This role offers competitive pay, bonus potential, and comprehensive training.
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