Spanish-Speaking Gaming Support & Community Advocate

Employers from Greece; United States; Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package (Flight,

Hotel),

Health insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Spanish-speaking Gaming Community Support Agent to help players via chat, email, and forums. You will assist with game inquiries, monitor community tone, and foster an engaging, friendly environment in the gaming community.

Role requires fluency in Spanish and English, a genuine passion for gaming, and prior customer support or community management experience. Collaborative teamwork and proactive problem-solving are essential assets.

Qualifications

• Fluency in Spanish and English is required.
• Genuine passion for gaming and familiarity with popular games.
• Experience in customer support or community management is advantageous.
• Strong communication skills and empathy for gamers.
• Proactive problem-solving and ability to use multiple channels.

Responsibilities

• Deliver support to Spanish-speaking gamers through chat, email, and forums.
• Assist players with inquiries about games, accounts, and gameplay.
• Monitor community interactions to keep a positive atmosphere and address issues.
• Engage with the community and share helpful content and updates.
• Collect and document player feedback for the development team.
• Stay informed on gaming trends and releases to provide informed help.
• Collaborate with other support agents to improve service quality.

Skills

Spanish fluency

English fluency

Gaming passion

Customer support

Team collaboration

Problem solving

Job description

Patrique Mercier Recruitment By Nellie is seeking a Spanish-speaking Gaming Community Support Agent to help players via chat, email, and forums. You will assist with game inquiries, monitor community tone, and foster an engaging, friendly environment in the gaming community.

Role requires fluency in Spanish and English, a genuine passion for gaming, and prior customer support or community management experience. Collaborative teamwork and proactive problem-solving are essential assets.