Spanish-Speaking Healthcare Intake Specialist

Elite HHC; New York (NY); Hybrid; USD 39,000 - 44,000; Full time

Job summary

Elite Home Health Care is seeking a Healthcare Intake Specialist to help clients navigate the process of obtaining home care services. The role requires organization, attention to detail, and a passion for assisting those in need.

You will verify insurance eligibility, handle calls from clients and professionals, and conduct assessments to determine the required level of care. On-site work is expected in the New York area.

Qualifications

• 1 year minimum experience in home care intake or enrollment.
• Excellent communication and interpersonal skills.
• Highly organized with strong multi-tasking abilities.

Responsibilities

• Guide clients through home care intake and enrollment steps.
• Verify insurance coverage and eligibility for home care services.
• Handle calls from clients, caregivers, and healthcare professionals.
• Conduct initial assessments to determine level of care.
• Collaborate with marketing for updates and stakeholder info.
• Assist clients in accessing CHHA, MLTC, CDPAP, and PCA services.
• Educate clients on eligibility criteria and options.

Skills

Communication skills

Organized

Detail-oriented

Microsoft Office

HHA Exchange

Tools

HHA Exchange

Microsoft Office

Job description

Elite Home Health Care is seeking a Healthcare Intake Specialist to help clients navigate the process of obtaining home care services. The role requires organization, attention to detail, and a passion for assisting those in need.

You will verify insurance eligibility, handle calls from clients and professionals, and conduct assessments to determine the required level of care. On-site work is expected in the New York area.