French-Speaking Gaming Experience & Support Specialist

Employers from Greece; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Airpot Transfer And Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR in the United States is seeking a French Speaking Gaming Experience Specialist to deliver exceptional support to a French-speaking gaming community. You will engage with players via live chat, email, and phone and document interactions in our CRM.

The ideal candidate is fluent in French and English, has customer service experience in gaming, and is eager to analyze feedback to improve the player experience.

Qualifications

• Fluency in French and English with strong written and verbal communication.
• Experience in customer service, preferably in gaming.
• Strong interest in gaming and knowledge of player trends.

Responsibilities

• Provide outstanding customer support to French-speaking gamers via live chat, email, and phone.
• Document player interactions in our CRM system and collect feedback for improvements.
• Analyze feedback and trends to offer actionable insights for enhancing the gaming experience.
• Collaborate with game developers and internal teams to relay player needs.
• Stay current on gaming trends and engage customers with relevant conversations.
• Contribute to a collaborative team atmosphere by sharing ideas and participating in discussions.

Skills

French fluency

English fluency

Customer service

CRM familiarity

Gaming knowledge

Tools

CRM software

Job description

Patrique Mercier Recruitment FR in the United States is seeking a French Speaking Gaming Experience Specialist to deliver exceptional support to a French-speaking gaming community. You will engage with players via live chat, email, and phone and document interactions in our CRM.

The ideal candidate is fluent in French and English, has customer service experience in gaming, and is eager to analyze feedback to improve the player experience.