Italian Speaking Gaming Community Support Agent -Remote in Greece

Employers from Greece; United States; À distance; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package (flight,

Résumé du poste

Patrique Mercier Recruitment By Nellie is seeking an Italian-speaking Gaming Community Support Agent to assist players in Italian and English across chat, email, and forums. The role focuses on friendly gameplay support, resolving account issues, and fostering a positive community.

You will collaborate with fellow agents, stay updated on gaming trends, and contribute feedback to the development team. A competitive salary, relocation, and training are included.

Qualifications

• Fluency in Italian and English required.
• Experience in customer support or community management is a plus.
• Strong communication and empathy for gamers.

Responsabilités

• Provide top-notch support to Italian-speaking gamers through chat, email, and forums.
• Assist users with inquiries related to games, account issues, and gameplay.
• Monitor community interactions to maintain a positive environment and address concerns.

Connaissances

Italian language

English language

Customer support

Gaming knowledge

Communication

Description du poste

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to offer an engaging opportunity for an Italian Speaking Gaming Community Support Agent. This role is designed for passionate individuals who love gaming and are enthusiastic about helping others navigate their gaming experiences. Join us in providing exceptional support to the gaming community!

Responsibilities

• Provide top-notch support to Italian-speaking gamers through various channels, including chat, email, and forums.
• Assist users with inquiries related to games, account issues, and gameplay, ensuring a friendly and helpful experience.
• Monitor community interactions to maintain a positive environment and address any concerns or conflicts.
• Engage with the gaming community by creating and sharing informative content or updates.
• Document player feedback and communicate relevant insights to the development team for continuous improvement.
• Stay updated on the latest gaming trends and titles to effectively assist users.
• Collaborate with other support agents to share best practices and enhance service quality.

Requirements

• Fluency in Italian and English, both written and spoken.
• A strong passion for gaming and knowledge of popular games and platforms.
• Experience in customer support or community management is a plus.
• Excellent communication skills with an ability to empathize with gamers.
• Strong problem-solving abilities and a proactive approach to support.
• Comfortable using various communication tools and platforms.
• Ability to work in a team and contribute positively to the gaming community.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...