French Speaking Gaming Community Support Agent

Employers from Greece; United States; Remote; USD 33,000 - 61,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package (Flight,

Health insurance

Private health insurance

2 extra salaries per year

And much more...

Job summary

Patrique Mercier Recruitment By Nellie offers a French speaking Gaming Community Support Agent role, ideal for gaming enthusiasts who enjoy helping others. You will assist gamers across chat, email and forums, ensuring a friendly and supportive experience while gathering player feedback for the development team.

Join a team that values knowledge of popular games, strong communication, and collaboration within a dynamic community.

Qualifications

• Fluency in French and English, both written and spoken.
• A strong passion for gaming with knowledge of popular games and platforms.
• Previous experience in customer support or community management is a plus.
• Excellent communication skills with an ability to empathize with gamers.

Responsibilities

• Provide excellent support to French-speaking gamers through chat, email, and forums.
• Assist players with inquiries related to games, accounts, and gameplay, ensuring a friendly and helpful experience.
• Monitor community interactions to maintain a positive atmosphere and address user concerns or disputes.

Skills

French language

English language

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to offer an amazing opportunity for a French Speaking Gaming Community Support Agent. This role is perfect for individuals who are passionate about gaming and eager to help others. Become part of our team and assist gamers in creating a positive and supportive environment!

Responsibilities

• Provide excellent support to French-speaking gamers through various communication channels, including chat, email, and forums.
• Assist players with inquiries related to games, accounts, and gameplay, ensuring a friendly and helpful experience.
• Monitor community interactions to maintain a positive atmosphere and effectively address any user concerns or disputes.
• Engage with the gaming community by sharing informative content and updates.
• Gather and document player feedback to communicate insights to the development team for ongoing improvements.
• Stay updated on the latest gaming trends and releases to offer knowledgeable support.
• Collaborate with other support agents to share knowledge and enhance service quality.

Requirements

• Fluency in French and English, both written and spoken.
• A strong passion for gaming with knowledge of popular games and platforms.
• Previous experience in customer support or community management is a plus.
• Excellent communication skills with an ability to empathize with gamers.
• Strong problem-solving abilities and a proactive approach to support.
• Comfortable using various communication tools and platforms effectively.
• Ability to work collaboratively within a team and positively contribute to the gaming community.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...