Spanish speaking customer support Representative- Real Estate/Property management (Remote)

Acrebook; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Remote-friendly

Performance-based incentives

Career growth opportunities

Job summary

Acrebook is seeking an experienced Property Manager to oversee daily operations of residential and/or commercial properties in the United States. The role focuses on maximizing asset value, tenant satisfaction, and revenue through lease management, budgets, and tenant relations.

You will be responsible for marketing vacant units, screening tenants, negotiating leases, and maintaining compliance while coordinating maintenance and financial reporting.

Qualifications

• Excellent spoken and written English required.
• Ability to work independently in a remote environment.
• Confidence in navigating conversations and handling objections.

Responsibilities

• Market vacant units and attract tenants through advertising and showings.
• Screen tenants and negotiate leases; set rental rates.
• Prepare and manage operating budgets; track income/expenses.
• Coordinate moves, inspections, and tenant transitions; handle complaints.

Skills

English proficiency

Communication

Objection handling

Discipline & accountability

Remote work

Results-oriented

CRM awareness

Sales mindset

Tools

HubSpot

Salesforce

Zoho

Job description

We are seeking an experienced Property Manager to oversee the daily operations of residential and/or commercial properties. The ideal candidate will maximize asset value, ensure tenant satisfaction, and optimize revenue by managing leases, maintenance, budgets, and tenant relations.

• Think strategically
• Communicate professionally with U.S.-based clients
• Consistently generate qualified opportunities

If you are disciplined, coachable, and motivated by performance—this role offers strong growth potential.

What You Will Be Responsible For

• Take ownership
• Show consistency
• Are serious about building a career in sales

If you are not comfortable with accountability and performance expectations, this role will not be the right fit.

Job Types: Full-time, Permanent

Requirements

• Excellent spoken and written English (professional-level communication required)
• Confidence in handling objections and navigating conversations
• Strong discipline, consistency, and accountability
• Ability to work independently in a remote environment
• A mindset focused on results, not excuses

Tenant Relations & Leasing

• Market vacant units and attract tenants through advertising and property viewings
• Screen tenants (interviews, credit checks, background checks)
• Set rental rates, negotiate lease agreements, and enforce lease terms
• Address tenant complaints, inquiries, and complaints professionally
• Handle move-in/move-out inspections and coordinate tenant transitions
• Initiate eviction proceedings and terminate leases when necessary

Finance Management

• Prepare and manage annual operating budgets; forecast requirements and analyze variances
• Collect rent, manage receivables, and handle late payments
• Monitor income and expenses; control operating costs
• Review real estate tax assessments and coordinate appeals
• Prepare monthly/quarterly financial performance reports for owners

Objective of the Role

• Maximize property value and net operating income
• Maintain high tenant satisfaction and retention rates
• Ensure Properties remain in good condition and compliant with laws
• Achieve financial goals and report periodically on performance

Administrative & Strategies

• Maintain records of leases, income, expenses, maintenance, and complaints
• Develop business plans tailored to property needs and market conditions
• Build relationships with property owners, contractors, vendors, and prospective clients
• Oversee property personnel and assess performance
• Attend board meetings and present reports on property status

Preferred (Not Required, but Valuable)

• Experience in B2B, real estate, or service-based sales
• Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.)
• Experience with LinkedIn outreach and email sequencing
• Reliable high-speed internet
• Personal laptop/desktop
• Quiet, distraction-free workspace
• Ability to align with U.S. business hours

Compensation & Growth

• Competitive base salary + performance-based incentives
• Clear performance expectations and growth path
• Opportunity to advance into closing roles (Account Executive)
• Ongoing training and skill development