Leasing Associate

WMFHA; Denver (CO); On-site; USD 26,000 - 33,000; Full time

Job summary

WMFHA is seeking a motivated Leasing Associate for our multi-site property management team in Denver. The role focuses on guiding residents to find their perfect home, conducting tours, coordinating lead responses, and using AppFolio to manage inquiries.

The ideal candidate will have a high school diploma (associates or bachelor’s in real estate preferred), strong communication, and bilingual Spanish is a strong plus.

Qualifications

• Must have high school diploma; associates or bachelor's in real estate preferred.
• Prior leasing, sales, or customer service experience desired.
• Bilingual in Spanish is a strong plus; strong communication required.

Responsibilities

• Schedule and tour prospective tenants across the portfolio, highlighting property features and amenities.
• Respond to rental leads via phone, email, and online platforms using AppFolio.
• Qualify prospective tenants and identify their rental needs; maintain lead and showing activity.
• Support marketing by updating listings, signage, and community events.
• Process applications including background and reference checks; coordinate with team to move units from lead to showing to application.

Skills

Communication skills

Bilingual Spanish

Organization

Education

High school diploma

Assoc./Bachelors in real estate (preferred)

Tools

Appfolio

Google Workspace

Zoom Workplace

Job description

We are seeking a motivated and personable Leasing Associate to join our multi-site property management team. This role is ideal for someone who enjoys working with people, thrives in a fast‑paced environment, and takes pride in helping residents find their perfect home. Spanish language skills are a strong plus.

Key Responsibilities

• Schedule and tour prospective tenants across the portfolio, highlighting property features and community amenities.
• Utilize property management software (e.g. AppFolio) to respond promptly to incoming rental leads via phone, email, and online platforms.
• Maintain proactive communication with prospective residents to promptly address questions and maintain accurate lead and showing activity.
• Qualify prospective tenants and identify their rental needs.
• Support marketing efforts by updating listings, coordinating signage, and assisting with community events.
• Conduct application processing, including background and reference checks.
• Work closely with the property management team to keep units moving from lead -> showing -> application.
• Meet leasing and conversion goals while maintaining a positive experience for prospective tenants.
• Perform other duties as assigned to support property operations.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree in real estate or related field preferred.
• Prior leasing, sales, or customer service experience desired.
• Excellent verbal and written communication skills; bilingual in Spanish is a strong plus.
• Strong organizational, multitasking, and time‑management abilities.
• Proficiency with Google Workspace, Zoom Workplace and Appfolio property management software.
• Valid driver’s license and reliable transportation required.

Compensation & Benefits

Base Pay

$19–$24/hour depending on experience.

Incentives

• Commission per lease signed: Percentage based on experience.
• Performance bonuses: Based on occupancy goals, renewals, and customer satisfaction metrics.

Benefits

• Health, dental, and vision insurance
• Paid time off (vacation, sick leave, holidays)
• Retirement plan (e.g., 401(k) with employer match)
• Professional development and training opportunities