Spanish-Language Social Media Community Moderator

Social Factor; Nashville (TN); Remote; USD 21,000 - 34,000; Part time

Job summary

Social Factor is seeking qualified moderators to work on projects on a temporary or part-time basis. This role is remote and open to US-based candidates across many states, including Tennessee.

You will moderate communities for well-known brands in both English and Spanish, applying brand voice and community guidelines. Flex schedules accommodate 24/7 coverage needs; AI tools may be used for practice and preparation, but not during live conversations.

Qualifications

• Native-level understanding of Spanish.
• Deep understanding of language pop culture and slang.
• Able to mirror client brand voice and engage with users.
• Previous social media moderation experience; live stream moderation is a plus.
• Sprinklr, Khoros, Sprout Social experience are plus.
• Exceptional organizational and multitasking abilities; follow guidelines.

Responsibilities

• Develop and grow digital communities for brands as opportunities arise.
• Interact with users in real-time, answer questions, and engage in discussions.
• Moderate content in English and Spanish in alignment with client voice.
• Follow provided guidelines and workflows to ensure consistent moderation.
• Stay adaptable in a fast-changing, project-based environment.

Skills

Native-level Spanish

Verbal and written communication

Brand voice alignment

Multitasking

Live moderation experience

Proactive learning

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking qualified moderators to work on projects on a temporary or part-time basis. This role is remote and open to US-based candidates across many states, including Tennessee.

You will moderate communities for well-known brands in both English and Spanish, applying brand voice and community guidelines. Flex schedules accommodate 24/7 coverage needs; AI tools may be used for practice and preparation, but not during live conversations.