Spanish Social Media Community Moderator Flexible Part-Time

Social Factor; Springfield (IL); Remote; USD 25,000 - 39,000; Part time

Job summary

Social Factor is seeking talented language moderators to join on a project-based basis, working in English and Spanish. Remote opportunities across multiple US states with flexible scheduling to fit 24/7 needs, including evenings and weekends.

Ideal candidates have native-level Spanish, strong brand voice understanding, and previous social media moderation experience. Live moderation experience and familiarity with major platforms are a plus; AI usage for practice is allowed, live use prohibited.

Qualifications

• Native-level Spanish language understanding.
• Deep understanding of Spanish pop culture, nomenclature, slang.
• Able to mirror brand voice & engage with users accordingly.
• Previous social media moderation experience required.
• Sprinklr, Khoros, and/or Sprout Social experience is a plus.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Able to follow clear guidelines and workflows.
• Willingness to learn and think critically; proactive approach.
• Interact with users in real-time, answering questions and engaging in discussion.

Responsibilities

• Develop strong, growing digital communities for brands as opportunities arise.
• Interact with users in real-time, answer questions and engage in discussions.
• Follow guidelines and workflows to ensure consistent moderation.
• Provide live moderation support when required.
• Maintain knowledge of major social platforms (Youtube, FB, X, Instagram, LinkedIn).

Skills

Spanish language fluency

Brand voice adaptation

Social media moderation

Critical thinking

Communication skills

Live stream moderation

Organizational skills

Proactive mindset

Fast learner

Troubleshooting

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking talented language moderators to join on a project-based basis, working in English and Spanish. Remote opportunities across multiple US states with flexible scheduling to fit 24/7 needs, including evenings and weekends.

Ideal candidates have native-level Spanish, strong brand voice understanding, and previous social media moderation experience. Live moderation experience and familiarity with major platforms are a plus; AI usage for practice is allowed, live use prohibited.