Spanish-Language Social Media Moderator (Temporary/Remote)

Social Factor; New Jersey; Teletrabalho; USD 25 000 - 39 000; Tempo parcial

Resumo da oferta

Social Factor in the United States is seeking project-based, temporary, or part-time Community Moderators with native Spanish skills to help build and nurture digital communities for leading brands. This role offers flexible schedules and may include 24/7 shift opportunities to fit different lifestyles.

Ideal candidates will understand brand voice, engage users across platforms, and coordinate with the team on moderation tasks.

Qualificações

• Native-level understanding of Spanish language and culture.
• Proven experience in social media moderation across brands.
• Ability to follow client brand voice and workflows precisely.
• Experience with live stream moderation is a plus and highly valued.

Responsabilidades

• Moderate social communities for multiple brands and respond to users promptly.
• Engage with audiences in real-time, upholding brand voice and guidelines.
• Triaging issues, escalating when needed, and contributing to knowledge bases.

Conhecimentos

Native Spanish

Moderation experience

Live stream moderation

Brand voice alignment

Multitasking

Written communication

Ferramentas

Sprinklr

Khoros

Sprout Social

Descrição da oferta de emprego

Social Factor in the United States is seeking project-based, temporary, or part-time Community Moderators with native Spanish skills to help build and nurture digital communities for leading brands. This role offers flexible schedules and may include 24/7 shift opportunities to fit different lifestyles.

Ideal candidates will understand brand voice, engage users across platforms, and coordinate with the team on moderation tasks.